We sat at my kitchen table and were clear we wanted the Platinum package. I was clear that we were shopping prices. Couto representatives said clearly that they would price match. we received their quote a little over $12,000. We got a quote for the same platinum package from Olyn Roofing. their quote was $11,900. We saw a story about an ethics issue with the owner of Olyn. We asked Couto to price match and they agreed. They said $11,300 and we agreed. When the work began the crew was not aware of the ventilation part of the job and at one point told me that what we all agreed was not adequate ventilation was now OK and they were not installing anything else. I had to push back to get halt the new venting system at the eave not the ridge. What really happened is that Couto while representing price match, went ahead and installed materials from a lower package. I'm calling it bait and switch because we never agreed to a lesser package and they never mentioned anything about the reduction in material quality. I feel like I should have gone with Olyn. after everything Couto called and said they wanted more money !! a couple of hundred short of the original $12,000 quote !
Couto Construction did a very professional job on my roof. easy to talk to.
Several other construction companies that also do similar work, and also advertise on local radio, could flat out, not do the work and did not even consider taking the job. The said there were technical problems with a window near the roof. Couto did the work - without blinking an eye - and did it very well.
This should have been an easy job. The lack of project management and administrative has made this a very frustrating experience. Too many details to put here but summary workers were lat due to a broken down truck not communication, I had to constantly call, workers showed up without a ladder, no communication at end of day, roof leaked the next morning worse than the original problem. I was told job was complete the next morning when I asked but then when workers came out second day they did what they were supposed to do in the first place.
The installation crew was well versed in the roof shingle replacement. They were very quick in the removal of the old shingles and their replacement which was done professionally. The cleanliness of the property after the install was excellent. I would recommend your company without hesitation.
They did such a great job! I would recommend them to anyone.
They did a very well job and I will use them again for my next project.
Excellent workmanship. Site cleanup needs attention to detail.
It's a family business, there were some issues, it was a long process, but it all worked out.
The workers were very professional. The person who gave us the estimate listened to us and gave us a proper estimate. The workers were very neat and worked very hard. We would certainly hire them again.
Couto Construction is a great company. They recently did my roof and I'm 100% satisfied. I would highly recommend them .
They did a great job and I am satisfied!
They did a great job, they came in completed the work quickly and cleaned up well!
They were a very professional company.
The crew was on time, professional, courteous, and very respectful. They worked hard to install my new roofing system, kept the work area clean, and picked up after themselves when the job was done, and made sure I was satisfied prior to leaving for the day.
**Displaying 15 Owens Corning Roofing reviews with comment.
For all reviews and comments, click here to visit this contractor’s profile on GuildQuality.com.