They replaced the damaged plywood sheets as promised, installed the shingles and underlay properly and completed the job in a reasonable amount of time.
Tadlock Roofing is a very professional and honest company with an excellent product. We would highly recommend them.
Tadlock Roofing exceeded my expectations. They helped me navigate conversations with my insurance and communicated well with me during the process.
They did a great job.
Tadlock Roofing re roofed my two homes recently. The whole experience form start to finish from the sales person, the office staff the workmen to the final consultant, gave the impression that these guys knew their business. Minor issues (a piece of stucco came loose and facia gutter board came loose) were fixed in no time. Would recommend Tadlock Roofing to any one.
Very professional and knowledgeable staff. Totally satisfied with the product and work. Crew were focused and completed the job professionally.
We have a 2700 sq ft house. They dropped off materials and and trash dumpster on Monday, completely replaced roof on Tuesday, came home Wednesday from work and everything was home and picked up, like they were never there. Only way we knew they had been there was our beautiful new roof. The sales person I worked with was extremely knowledgeable and helpful when it came to making the final decisions. Every time I called the office the staff was great and extremely helpful. I will recommend them to anyone
Tadlock Roofing was very professional and polite. They did a great job!
Tadlock Roofing is amazing. They communicated with me and worked really hard. The job was done very quickly. I was impressed!
Please correct my name on the review.. Enrico S....
Great Experience, no complaints.I highly recommend them.
Tadlock Roofing was very good with communication. They do quality work and they do it on time. I had no issues.
I will not be using Tadlock in the future and would not recommend this company to friends/family. They said Wind Mitigation Inspection was included, it wasn't. They shared with me shingle colors that months later revealed were not even available for my area. They gave little notice that they'd be coming out to begin the roofing project when I hadn't even selected a new shingle color. One of the solar companies they recommended had a BBB F-rating. They marked the job "complete" and didn't invite me to look at the final result first. Several shingles weren't resting properly and they thew out my gutter guards without permission. The workers leaned their ladder against my archway entrance and dented the metal. They did not release the terms and conditions of their extended warranty plan before asking you to pay for it. Final invoice did not include a comprehensive breakdown of services/features purchased. Invoice properly itemized after complaint. After extensive complaining and threatening to cancel the job all together, they offered a discount and included the Wind Mitigation Inspection. Weeks later they replaced the missing gutter guards and corrected the faulty shingles. It's a shame the satisfactory roofing result only came after significant aggravation.
Outstanding job. A little pricey but well worth it. Complete satisfaction.
Very displeased with Tadlock. The didn't keep appointments for meetings or commitment when they were to start the project. They failed to communicate that the project was starting later than scheduled. Shingles not put down correctly, waving pattern. Tadlock said it was a result of the roof settling, ridiculous comment. Left gutters partially torn down. I picked a bag full of nails and shingle materials around the house. They damaged the front lawn with the truck when placing shingles on the roof (I repaired the lawn). I honestly could not recommend them to anyone else.
Umberto was very good. They left everything very clean!
Tadlock did a great job! The roof installation was orderly, efficient and without issues.
My whole neighborhood had hale damage. I watch neighbors roofing projects drag out for several days at a time. Tadlock Roofing came out and got my roof done in one day. They are awsome.
They did an excellent and professional job.
They were in and out in a day and a half...great.
My roof looks outstanding!
They are very professional.
The work was done fast. It only took two days!
The work was very good, Thomas Catalano was on point and very accommodating. He made sure issues were addressed.
Great experience getting our roof done with Tadlock. We had a hail/peril claim with our insurance company and initially the date was months out, Tadlock was able to bring crews from different areas around the state and bump us up several weeks! The crew was very professional and did the roof in one day. I highly recommend them to anyone wanting a roof done right.
Every time, the crew showed up surprised of 2 floor building and high slope of roof.Seems that do not talk or report to each other.
Tadlock Roofing crew were excellent; they worked very hard on my roof and completed the installation very quickly. However, Tadlock management and superintendent failed to proactively schedule remaining repairs and did not respond to my phone calls and voice messages, both at the office and mobile phone. Only after filing a complaint to my insurance company, Olympus Insurance, Tadlock Roofing management sent me an email. Olympus Insurance uses Tadlock Roofing as a preferred roofer and I did not have a choice in the hiring roofer of my choice. Overall, Tadlock Roofing does not complete work in a timely manner and customer service is very poor.
First class job, there was a small issue with the project but Tadlock stepped up and addressed it . Absolutely would recommend them to Friends and Family
Great workmanship! Workplace cleanup was extremely well done.
They were extremely efficient and professional.
Joe Nelson was the salesperson involved in this job. He explained everything thoroughly so I knew exactly what to expect and stayed involved through the whole process. He and the staff kept me posted on the progress starting with the permit to the estimated date for the project to begin, which turned out to be the actual start date. He was always available for any questions.
Tadlock installed a good roof on my house. It was not coordinated effectively or in a timely manner, however. I hope that they can improve upon their pre-job communication. Jason Kean in their office is very helpful and available once the work starts, though.
Their work was great, they are timely, efficient and affordable.
Very good installation workers, stayed on task and did a good job of protecting plants and daily cleanup.
Tadlock Roofing was very professional and did a great job! The crew was very hardworking and cleaned up very well. I was very pleased with the work they did.
Tadlock Roofing was a pleasure to work with! They were very prompt in taking care of our needs!
I give you permission to publish with one correction - Change to Bobby P. Thanks Bobby Pittillo
They showed up and explained what was going to happen. They got the permits and worked with the insurance company. It looks very well and I am pleased.
everything was done to my satisfaction. i would use tadlock again or recommend them.
Wes was great to work with.
I was very satisfied with the work that they completed.
This was an Olympus Insurance company job. I did not have a choice in who did the work. There are excellent local roofing companies that would have done the same quality job for less. I would not have had to wait two weeks for an inspection. The delay made me put off the installation of a PV Solar array by two weeks.
Insurance company forced us to use Tadlock for a roof replacement. Having to get a repair crew back out multiple times to fix things that should have been done right the first time (water intrusion into attic due to improperly sealed bathroom exhaust vents, broken soffit, tar spattered on side of house, etc...) was annoying, but not unheard of or completely unexpected. However, it was the inability to effectively communicate with Tadlock during the install that was unacceptable. No one on the install crew spoke English and my contact at Tadlock was hard to get in contact with and never called back to confirm changes and resolutions despite promises to.
Tadlock was who our insurance company had us use for our roof replacement after we discovered hail damage from a storm back in March . They were all very helpful and friendly from the sales person who came with samples to the office staff and site managers . They worked with us during this whole process to make sure we weren't inconvenienced during the installation , since in Daytona Beach we can't park over night in the street .. Thank you Tadlock for a great experience .
We don't know for others, we received the WORST customer service from Tadlock Roofin.
A very professional and courteous company. I am very happy with my new roof and I would recommend Tadlock to everyone.
Pros: Roof looks great! Love the duration sand dune shingles. Glad to have a ridge vent system instead of the off-ridge vents that leaked on our old system during bad storms. Cons: I was disappointed with the cleanup. I picked up over 30 roofing nails (most in plain sight and still attached to the orange plastic washers) after asking numerous times for the crew to bring back the magnet. Also, was initially told scheduling was 3 weeks out but found out after signing it was 3 months. Once the job began, the crew showed up a week early with nearly no notice.S
The work was done very slow, they did excuse the workers were all sick the same day ....
We had a very excellent crew working on our house, they were here on time and it seemed like they never took a break . They were very clean and made sure that at the end of the day they swept up and checked for nails.Great Job!
Our experience with Tadlock was above and beyond our expectations. Very professional and informative, especially the team that actually performed the the entire installation. Highly recommended! AAA SERVICE
Very professional group and work was done well. Communicates effectively and responds to questions. i loved how they did everything for me so that it was effortless. If being picky, my only issue would be my dryer vent not painted black and left as a dark brown, but overall it seems to have been a great install and completed in only 3 days.
Tadlock Roofing was an exceptional company to work with. The crew was clean and professional. The supervisor was on the job site numerous times and checked the quality of work several times. I highly recommend Tadlock.
Had to pay someone $150 to clean out my gutter around pool area. Gutter was clogged with nails and roofing garbage.
We were very happy with the results!
They did a good job, they came here and got the job done in good timing. It only took them two days and that was great.
Professional from start to finish. Especially enjoyed working with Tyler Nerland who went the extra mile in his negotiations with the insurance company to ensure we were given the best coverage. Every issue we brought up with the main office was addressed in a friendly and efficient manner.
the installation crew for Tadlock Roofing was very professional and worked very hard to replace our roof.
Beth Wieland was awesome! So was the crew chief on the job.
Tadlock is fast and efficient, and even accommodated our schedule.
Tadlock did a great job replacing my roof. They did it right the first time. Was done in less than two days and no issues since. I'm very pleased with their work!
We had an excellent experience with Tablock. Would certainly recommend them.
My gutters were taken down and it's been a month and I they still haven't been replaced. There is soil erosion around the foundation of my house because I don't have gutters. They left tar makes all over my house, ac unit, driveway...
Tadlock roofing did very well on the core job. The roof replacement came out looking good and well built. However, the 3 stars is because of the lack of proper communication and poor after job site cleanup. Effective communication is a big part of customer satisfaction. Tadlock roofing field staff needs more experience in that. The staff at the office, specifically Michelle and Wes from planning did great in this aspect and can coach the field on keeping customers aware.
Prompt, professional & reasonably priced. Although I got several quotes, I did not go with the cheapest one but I feel like I got what I paid for. Plus you can't put a price on peace of mind. I will definitely recommend Tadlock to my family and friends.
If your insurance is paying for your roof then be prepared to pay way over market value for any upgrades like architectural shingles. Every quote I got on the shingle upgrade was $300-$400 cheaper than Tadlock but since I had to use them there was nothing I could do. The roof was done really well though.
We were just pleased with the entire process. We didn't experience any problems. I would recommend them.
Very Professional in all aspects
I'm overall very satisfied with the work Tadlock did re-roofing my home. Not only is the new roof noticeably more attractive I feel I have piece of mind that I no longer need to worry about the condition of my roof for quite a few years to come.
Unorganized. Did not bring appropriate materials. Arguing with each other in my yard. Made crew stay at sight during lunch, no breaks.
It was surprising that they were able to come and get the work done in one day, the very next day after the material was brought in
Wes turner got me in early. The other companies heard I had an insurance claim, and they blew me off. He was the only person to show up. He communicated with me and handled everything like a professional. He is a good dude.
Tadlock Roofing did a thorough job on my roof. Their team was professional, and we had no complaints.
It is the worst roofing contractor I can imagine.
Great Customer service and prompt delivery. Happy Customer
It was a pleasure to have Tadlock Roofing replace the roof on our home. Our sales representative (John), the administrative and finance team (Stacey, Tina and Licia), our production manager (Omero) and our installers (Luis, Caesar, Dorian and Jesus) were competent, professional, courteous and responsive. They did an exceptional installation work while dealing with high heat and inclement weather. The installers did a great job cleaning up on a daily basis and upon completion of the installation. Our finished roof is exactly as promised and satisfied our expectations. I would hire Tadlock Roofing again and would recommend them for your roofing needs.
Overall Tadlock did a professional job and I was very happy with their service.
They were always available and cooperative when I had questions.
It’s not all about how you start-its how you finish. Our Tadlock experience started off extremely well. All of the Tadlock staff is very professional and answered questions about concerns, scheduling, etc. When the roof was replaced the crew did a very good job during removal, installation and clean up. We were particularly impressed with the efforts of the Project Supervisor to make sure that small clean up and adjustment items were taken care of promptly. Where the experience was disappointing was with a small area of the house where the gutters needed to be replaced. We have a seamless gutter system and the area that was replaced by Tadlock’s was not seamless. The non-seamless system has connections that will be more prone to leaking and the small galvanized screws used for attachment will rust and be a maintenance problem.
Professional, quality work.
knowledgeable contractors explained the re-roofing process and how it was improved compared to my 2005 build
We needed our roof replaced after Hurricane Irma did a number on it. After the hurricane, things were understandably hectic, but we dealt with several companies that didn't seem to care, and wound up under contract with another company for months before they decided to drop us. Having to start over 6 months after the storm was frustrating, but Tadlock renewed our faith in contractors. Everything about the Orlando branch was professional, quick, and high quality. From first meeting to getting the roof finished was maybe 5 weeks, which was considerably less than they had estimated for us. When it was time to do the job, it was done quickly and well. All throughout the process, they did a fantastic job of communicating clearly and promptly, and when they ran into a hurdle of needing extra forms signed to nullify the permit the other company had pulled, they even had a runner who brought the form to my home. And when I did visit the office, it was clean, professional, and the receptionist was very friendly and helpful, even helping notarize documents without needing to go elsewhere.
Was so satisfied with the work that I recommended Tadlock to several of my neighbors.
We love our new roof. It gives a whole new look to our home. Highly recommend your service.
I am thoroughly happy with the performance, the quality of the materials, and the professionalism.
Great to work with, punctual, professional crew, outstanding work quality, resolve all the little problems during construction.I would recommend with out reservation.
Outstanding roofing company. Best warranty in the business. They came in, they did what they were supposed to do, they left. Excellent clean up.
I am 100% satisfied! Tadlock Roofing is a great company!
After hearing horror stories of roofing companies failing their clients by either stealing their money, not using proper materials, and poor workmanship, I was so pleased with my experience with Tadlock Roofing. This is a professional organization that is timely, polite and the crews do an excellent job. Highly recommend to anyone
Great company, great service!
I am extremely pleased with Tadlock's work. I wish, however, that there were companies performing associated services (like gutter installation and stucco repair) who deliver the same level of service as Tadlock's.
Tadlock Roofing was very professional. I was amazed that they did the job in one day! They were very thorough, neat and clean.
My experience with Tadlock Roofing was outstanding from beginning to end. The excellence is in the details. The best customer service, the most courteous employees, a spotless job site - these things have made me a loyal customer! Definitely recommend.
I'm one of the leaders of the Saint Methodist Church and they now have a contract with them because of my recommendation.
Roof was put on beautifully and efficiently. We had a wind mitigation report done after the roof was installed and were told that Tadlock Roofing went above and beyond what they needed to do to make our roof safe. We are very satisfied.
Tadlock showed up at 8am and finished at 7pm. They did an excellent job and cleaned the work space including picking up the vast majority of the nails from the previous roof.
Immediately after signing the contract agreement things started to go wrong. I was asked to fill out a checklist and when I had questions, I was told there would be an onsite assessment before work began. This did not happen. In fact, the day my project began, half the crew showed up to begin tear off and the manager was not there. He was off that day. It was not until mid day that someone showed up, and that was to drop off supplies, not to confer with me. Poor communication continued throughout the project. It was very stressful and I was glad when it was over. I was also told there would be photographs of all the work, rotten wood to be replaced. In my end report, there were four photographs: two of the same spot, and two that were not even of my house. When my bill came, I was overcharged for hurricane clips and all the wood that was "replaced" could not be substantiated with photos. The charges were later modified, but I felt that they were trying to take advantage of me.
The roofing job was done well from what I can tell. They did however spraypaint my new shingles because they ran out of spray paint and had to come back and do the vents after they were installed. I told them I was getting new gutters and the covered up the screws with a metal cap so the gutter company couldn't access them. I have yet to have any of these issues resolved and it has been a month of texting and calling.
They were an awesome company. They did what they said they were going to do, when they said they would do it. They kept in constant communication from the moment I initiated contact, to the very end. Even after the work was finished I got a thank-you card from them. They take pride in their name. The gentleman that came to the house were excellent, they took the time to go over everything with me step-by-step.
An excellent experience!!
From the first call to request a quote, to the finished roof, Tadlock Roofing went above and beyond to ensure my roof was exactly what my wife and I wanted. I didn't realize the degree of decisions one needs to make when installing a new roof. From shingle type and color, to the underlayment and Florida Hurricane code. Tadlock Roofing removed a lot of stress from our decision. We now have a beautiful roof and guaranteed workmanship, with an excellent warranty. My wife and I are extremely satisfied.
Very professional, timely and I am very pleased.
Above should be John D.
The company was great and everyone was very friendly and professional!
We're very happy with all services performed. Tadlock personnel were extremely helpful from the 1st phone call to the last handshake. The quality and craftsmanship of their work is top notch, and all services we're promptly performed. All work was executed flawlessly, without a single incident of incompetence. Pricing was fair and competitive for the region. Their follow up to ensure customer satisfaction was sincere and genuine.
I think you can do better. The back office is very well organized and the sales guy was also helpful and very well prepared to give me a quote. However, the craftsmanship and attention to detail were lacking in my opinion.
They are a family company and they cared which I like that.
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