Very please customer. I would and have recommended this company to other people.
Sanders Roofing did not follow contract for a Hurricane Harvey roof repair.. Signed contract showed Duration shingles. But Oakridge was installed. Sanders Roofing also installed to wrong underlayment.Sanders Roofing did NOT inform me of their mistake even after 2 weeks after installation. I had to bring their mistake to their attention when after I reviewed the warranty card...showing wrong material being installed. I was most upset because they invoiced me for Duration shingles. I felt that they were perfectly content to accept Duration payment for inferior material used.Communication with Sanders Roofing is horrible. They gave me attitude when I brought their errors to their attention. They don't respond to emails. I felt that they wanted me to go away. That I should just be happy that I got a roof. Workmanship is under par. They left nails all around the street even after they said they swept the area with magnet. I stepped on a nail and had to get a tenuous just to be sure. There are shingles that are not secured. Sanders Roofing inspected job and agreed it job was poorly done. But they have not come back to fix it for 2 months. They are a Platinum Contractor but I would revoke their agreement with Owens Corning due to the problems I faced trying to deal with them. Sanders Roofing submitted Platinum warranty information but Owens Corning website shows the wrong shingles. They have no professionalism. They don’t have guidelines to prevent problems. They don't respond to emails.They don’t follow up on promises to correct workmanship. They don’t follow contract agreement.I would NOT use Sanders Roofing again.
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