My house had hail damage, from a storm, which my insurance adjuster did not see it when he came out to appraise the storm damage. USA Roofmasters was working at my neighbors and I asked Tom's opinion. He told me there was roof damage and asked me to get my adjuster out again. The adjuster came out the 2nd time and found many hail strikes (I am still not sure why he did not see them the 1st time?). My roof was replaced in short order after the adjuster approved the replacement. My experience with Tom and his staff was very positive...they are "can do" people, professional, kind and respectful. The products that they used have a great warranty...I would and have recommended USA Roofmasters to friends.
We found USA Roof Masters on a well-known home improvement site. The company's crew under site supervisor Al did a professional job of installing a new roof, gutters/downspouts and fascia repair/capping at a competitive price. At the outset, this certified Owens-Corning contractor offered top-of-the-line materials such as synthetic underlayment secured by plastic-capped nails, and high-definition shingles. There was no extra charge for a "Platinum" lifetime warranty that covers both materials and workmanship. The workmanship portion of the warranty extends to 25 years, far longer than the workmanship warranty offered by other contractors. Site supervisor Al took care to ensure that bad decking and fascia wood discovered in the tear-off of old roofing was removed and replaced. Al and Roof Masters executive Tom Kovack also went the extra mile to answer our questions and address our concerns. Tom even agreed to paint the replacement fascia wood with primer/sealer at no additional labor cost. We are very pleased with the work and we have received many compliments from neighbors on look of the new roof and gutters. We look forward to many years of service and protection from the elements.
This is a new product for me and the first time using it on one of my homes so I am not sure about the quality as of yet. The installation was good, however, the follow up after the installation I was disappointed about.
**Displaying 3 Owens Corning Roofing reviews with comment.
For all reviews and comments, click here to visit this contractor’s profile on GuildQuality.com.