Roofing Contractor Profile

Five Star Home Improvement, LLC

391 Ratings
2000 James St | Suite 111 | Coralville, IA 52241
(319) 471-7300 https://Fivestarhic.com
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Top of the House Certified Financing

Project Locations

Feedback*

88% Likely To Recommend
84% Communication
92% Quality Of Workmanship
92% Value Received

*Scores based on all feedback for this contractor.

Reviews with Comments**

Showing Recent Reviews with Comments

LEO & JOAN S of Prophetstown, IL | 2019-12-10

I was impressed with the time it took to finish the job and the clean up. Also the crew was amazing.

PETE W of Cedar Rapids, IA | 2019-12-10

Job well done.

LINDA N of Coralville, IA | 2019-11-27

I am delighted with the work completed by the Five Star Home Improvement. Additionally, Five Star Home Improvement is very efficient.

MICHAEL & DONA P of Hampton, IL | 2019-11-12

It was amazing how fast the installers were! They came at 8:00 and by 1:30 they had roofed our house, an addition, a 2 and a half car garage, and a small garage and left it very professional when they were done. Any time I would call the office with a question it was quickly solved and handled.

Chris B of Bellevue, IA | 2019-11-06

They worked quickly and professionally. They had a good clean up.

Laura E & Tony T of Dubuque, IA | 2019-10-31

Five Star Home Improvements was fast, proficient and professional.

MIKE & KYLYNN K of De Witt, IA | 2019-10-30

They provided an unprofessional installation and sales staff. I am unsatisfied with quality of work done, and they did little to nothing to resolve issues. Damage was done to my home that they did not fix. They were very messy and unprofessional altogether.

Eric H of Cedar Rapids, IA | 2019-10-16

Great info early on, I felt very comfortable with people. Everything seemed smooth until it got to the point gutter was supposed to be put up and communication ceased and clean up was not appropriate from my view. If I were in a more flexible situation, it would've been somewhat ok, but I prefer gutters being put up immediately for pure value I'm trying to sell my home.

Joyce C of Clinton, IA | 2019-10-09

Chris was very nice, and he explained everything to me. I was completely satisfied with everything. I love it, and it is beautiful.

Keith & Laurie B of Earlville, IA | 2019-10-08

We were very pleased with the workmen and the job they did. We also liked the materials.

Jose & Alicia S of Clinton, IA | 2019-09-27

I was really satisfied. I had financial help, and they guided us through the right steps. I am satisfied with all the work done to my house.

Connie & Ellen H of Cedar Rapids, IA | 2019-08-26

Our sales representative was amazing. The lady in the office was very nice and helpful. Everyone we worked with was great.

Tiffany S of Independence, IA | 2019-08-20

My roof still sags. They took garden tools from me. I am very unhappy. They damaged some of my property from throwing things on the ground.

Mike & Wendy R of Cedar Rapids, IA | 2019-08-20

A well oiled machine. Prompt arrival, roof was done quickly within a few hours and the mess was kept to a minimum.

Michael H of Marion, IA | 2019-08-01

Overall, they could be a good company if they had more supervision. They have a quality product. They are just spread too thin as far as supervision, quality control, and installation.

Amy K of Cedar Rapids, IA | 2019-07-30

Great Service.

Chris & Jen S of Cedar Rapids, IA | 2019-07-24

Quality, work done fast!

Shneur & Chana C of Bettendorf, IA | 2019-07-23

We have been super happy with everything.

Warren J of Center Point, IA | 2019-07-15

They did an awesome job and I have no complaints.

Matt M of Davenport, IA | 2019-07-08

They are a great company!

Thomas F of Iowa City, IA | 2019-06-20

Five Star did the job very quick and did a job well done. They are a great company to work with.

Bryan & Karin F of Coralville, IA | 2019-05-30

They are very professional and deliver what they promise.

John & Shirley L of Coralville, IA | 2019-05-16

At this point in time, we were happy with everything. They are super nice people to the salesman, supervisor, and crew. Very friendly people.

Nick G of Iowa City, IA | 2019-05-16

Lock your structures up if you have them to your property.

Kris & Lori C of North Liberty, IA | 2019-05-09

They did exactly what they said they were going to do. They left our yard and deck completely clean. It looks like great quality of workmanship, and the materials are good quality.

Rita & William C of Coralville, IA | 2019-05-09

I am very pleased with the roof and the timeline of getting to the job.

Bill P of Cedar Rapids, IA | 2019-05-07

Make sure that you get the exact price before they do the work and whatever price they quote, they have to stick to that price and not add more on to it.

Ray D of Cedar Rapids, IA | 2019-05-01

Everything was done well and really easy to deal with.

Janet N of North Liberty, IA | 2019-02-20

I cannot in good conscience recommend the company to any homeowner. There was a substantial lack of communication between the person who reviewed my home and the crew which came to re-roof the house. The reviewer/estimator made errors about what was wrong and did not accurately communicate with me about what would be done when the crew arrived.

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