Roofing Contractor Profile

Empire 1 Home Improvements, Inc.

95 Ratings
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97% Likely To Recommend
96% Communication
99% Quality Of Workmanship
98% Value Received

*Scores based on all feedback for this contractor.

Reviews with Comments**

Showing Recent Reviews with Comments

Anil K of Andover, MA | 2019-02-21

They were very professional, they did a good job, kept it clean, and kept me informated. Everything was in time and professionally done with no mess.

Joanne M of Reading, MA | 2019-01-25

Empire 1 Home Improvements, Inc was very professional and very detailed in their work. They did a great job!

Kyle B of North Reading, MA | 2019-01-17

I had a great experience with Empire 1. They did a great job. I was getting water damage in the house and once the problem area was found they went the extra mile to address the issues.

Graham M of Lynn, MA | 2019-01-10

Clinton and his entire team were very available and responsive at all times. The first time I reached out to him on a very cold weekend to fix our ice dams he was out in an hour to fix them. The customer service was just out of this world.

Brian C of Haverhill, MA | 2019-01-10

They have a very fair price! The work was done with absolute professionalism! The yard was kept clean at all times, and they even kept it clean through a snowstorm!

Dan I of Andover, MA | 2018-12-26

Clinton was very courteous and professional when he came to look over the job for an estimate. He was very knowledgeable and answered all our questions. We received a quote that was very reasonable. With his knowledge and experience, It was a very easy choice to go with EMPIRE 1, to do the job. We are so glad we did as the whole experience went smoothly and flawlessly. All the workers in his crew were hard working professionals who clearly knew what they were doing. We are so pleased with the job they did. The roof looks great and we feel very satisfied as I know they used top quality shingles and all other materials such as water and Ice shield barriers, to give us peace of mind that the roof will be trouble free in the future. I would strongly recommend EMPIRE 1 for anyone's roofing needs.

Deepak K of Melrose, MA | 2018-12-05

I'm not sure what more one could want from a roofer, or any contractor. Empire 1 was honest, punctual, patient, professional and did an excellent job. They communicated with me throughout the process, which was hampered by terrible weather. They explained all of the work in advance and really took the time to make sure I was comfortable and understood all aspects of the project. They were quick to answer my questions during and after the project was complete. Great job all around.

Michael P of Lawrence, MA | 2018-10-25

The roof looks great and the yard was clean when they finished. Nice job!

Prerak S of Andover, MA | 2018-09-25

Clinton and his staff were very professional and meticulous in their workmanship. The project went forward as planned and completed on time. I recommend Empire One without reservation.

Robyn & Chris M of Seabrook, NH | 2018-06-20

Pleased with the product and the company!

Dennis C of Rockport, MA | 2018-05-31

Job done as agreed upon and in a timely, professional manner.

Jerry P of Bedford, MA | 2018-05-25

Clinton gave us excellent advice on exactly what was needed so we avoided unnecessary work, and he also gave us excellent advice on the quality of shingles we wanted. We had our roof shingles replaced, as well as all the gutters and downspouts, repairing some rotted trim boards as needed. His crew was meticulous and conscientious about their work, and Clinton kept an eye on the work and made sure everything we needed done was done as expected.I highly recommend Clinton and Empire 1 to anyone who needs a roofing job.

Andrew L of Wilmington, MA | 2018-05-08

Clinton was great from the very beginning. He was up front and honest about the job. He asked very good questions and was quick to address any questions that I had. Also, his staff was very neat and hard-working.

Alex S of Woburn, MA | 2018-05-07

Clinton and his team did a great job with our roof. He was very knowledgable and suggested a small addition that would help with air circulation on our second floor. The work was done in a day and they team cleaned up so well after, you'd hardly know they were even there. Really happy that I went with Empire 1.

Mike B of Saugus, MA | 2018-04-12

Clinton was head n shoulders above the other contractors (highly rated) i delt with. I received a very detailed list of all the work to be done. I felt very comfortable in selecting Empire 1. I replaced my roof. They had to remove 2 layers of shingles. Replaced all broken and rooted wood. The workers were great and cleaned up every day. The price was right. I could go on n on.

Ed G of Billerica, MA | 2018-03-20

Clinton was great to work with, I had presented him with what I wanted to achieve in replacing my roof and he provided me with options, cost impacts, warranties and Empire1,s quality practices. Upon completion of the job I thanked each member of his crew for their professionalism and efficiencies in providing me a roofing system I could be proud to display on my home. I would reccommend Empire1 for any future home remoldeling needs.

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