Roofing Contractor Profile

Empire 1 Home Improvements, Inc.

131 Ratings
9 Pettingill Ave | Andover, MA 01810
(781) 606-1984 http://www.empire1home
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97% Likely To Recommend
97% Communication
99% Quality Of Workmanship
98% Value Received

*Scores based on all feedback for this contractor.

Reviews with Comments**

Showing Recent Reviews with Comments

Albert & Kenny M of Beverly, MA | 2019-10-31

Very good people to deal with, Always there for any questions and or service !

Harry L of Lynnfield, MA | 2019-10-17

I was happy with the work. They did a good job. I have no complaints.

Mike H of Andover, MA | 2019-09-03

The crew came in and did a great job with the install of a new roof. The price and conditions were fair and they came when they said they would. They also did a great job cleaning up like hey were never there. I would recommend Empire 1.

Michael B of North Andover, MA | 2019-08-15

Clinton was very helpful in walking us through the shingle selection process. We took the company's references and went and looked at all the jobs, which was extremely helpful in allowing us to finalize our color choice. We are very satisfied with the final product and our neighbors seem to be impressed as well.

Kathy K of Salem, MA | 2019-07-19

Fast, efficient, priced right.

Wayne D of Amesbury, MA | 2019-07-18

I found the Empire crew extremely resourceful and helpful with not only resolving my roofing issues but also other home improvement challenges I had around the house.

Stephen C of Lowell, MA | 2019-07-10

100% Satisfied with all aspects of the complete roofing job they did for me -- I have recommended them to many of my friends.

Oriana T of Peabody, MA | 2019-06-26

Thank you Empire 1 for doing such a great job. Gavin (the owner) was on the job site periodically throughout the day AND there was a supervisor there all day long with the crew. They were very efficient and the price was also great compared to some other quotes I received.

Denise M of Saugus, MA | 2019-06-15

Great company everyone was so professional (laborer, office) Clinton was amazing the whole job took 2 weeks from the quote to my roof being replaced I would highly recommend Empire 1 Home Improvements for your house repairs.

Peter K of Bedford, NH | 2019-06-12

I've utilized Empire 1 twice (2015 and 2019) for the our previous home and our new home. Competitive pricing, ethical and transparent dealings, the same crew members in 2019 as installed my roof in 2015. Solid operation.

Rich K of North Andover, MA | 2019-06-05

The staff was incredibly knowledgeable and did an amazing job in a very timely manner. The job site was extremely clean and you would have never known they were here once the job was completed!

Anil K of Andover, MA | 2019-02-21

They were very professional, they did a good job, kept it clean, and kept me informated. Everything was in time and professionally done with no mess.

Joanne M of Reading, MA | 2019-01-25

Empire 1 Home Improvements, Inc was very professional and very detailed in their work. They did a great job!

Kyle B of North Reading, MA | 2019-01-17

I had a great experience with Empire 1. They did a great job. I was getting water damage in the house and once the problem area was found they went the extra mile to address the issues.

Brian C of Haverhill, MA | 2019-01-10

They have a very fair price! The work was done with absolute professionalism! The yard was kept clean at all times, and they even kept it clean through a snowstorm!

Graham M of Lynn, MA | 2019-01-10

Clinton and his entire team were very available and responsive at all times. The first time I reached out to him on a very cold weekend to fix our ice dams he was out in an hour to fix them. The customer service was just out of this world.

Dan I of Andover, MA | 2018-12-26

Clinton was very courteous and professional when he came to look over the job for an estimate. He was very knowledgeable and answered all our questions. We received a quote that was very reasonable. With his knowledge and experience, It was a very easy choice to go with EMPIRE 1, to do the job. We are so glad we did as the whole experience went smoothly and flawlessly. All the workers in his crew were hard working professionals who clearly knew what they were doing. We are so pleased with the job they did. The roof looks great and we feel very satisfied as I know they used top quality shingles and all other materials such as water and Ice shield barriers, to give us peace of mind that the roof will be trouble free in the future. I would strongly recommend EMPIRE 1 for anyone's roofing needs.

Deepak K of Melrose, MA | 2018-12-05

I'm not sure what more one could want from a roofer, or any contractor. Empire 1 was honest, punctual, patient, professional and did an excellent job. They communicated with me throughout the process, which was hampered by terrible weather. They explained all of the work in advance and really took the time to make sure I was comfortable and understood all aspects of the project. They were quick to answer my questions during and after the project was complete. Great job all around.

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