I was completely satisfied and happy with the staff and the quality of work, except for some nails being left in my yard
missed one item that I specifically mentioned/requested numerous times with different employees
The crew did not report at the scheduled time, but there was a death in the ownership family and they fairly compensated me for the inconvenience. All my concerns were addressed, though it took extra time to do so. All that said, the job they did was absolutely spectacular!!! I now have the best looking and sturdiest roof in all the county. I could not be happier and I would highly recommend Westfall for any roofing work. It looks perfect! Better than I could have dreamed. The entire house looks more expensive just because of this roof. Thank you!!
Westfall Roofing was professional, efficient, and helpful. They even helped me get my Homeowner's Association paperwork prepared. I would highly recommend them!
Westfall is an excellent company when it comes to the quality of their work. They have some communication issues.
For the most part, spot on. They lack a little bit in keeping you up to date on the status of your project, I’ll give them a pass because it was over the holidays, but after we submitted all our paperwork, we had to call them a month later for an update. Lastly, if you don’t like being bombarded with surveys, go elsewhere. This is my 2nd online survey and I’ve done a over the phone survey and just got a message for another phone survey.
The only thing, is Westfall Roofing took a while to come back and clean up at the end of the job.
I was extremely satisfied with the people that came to the house and the job was done very, very well.
They did a great job, we were satisfied a recommend them.
I highly recommend them. They do go work. They fix problems right away. They made putting a roof on for my first time easy.
Great company, great work.
I would recommend using them.
They were completely professional from start to finish. We had a great experience.
They did a great job.
A very conscientious company. Beautiful work! I'd recommend them to anyone!
Westfall was prompt, efficient, responsive, and answered all of our questions quickly and accurately.
Excellent work. Very professional
Highly recommend. The new roof looks great. They were professional and communicated well with us through the whole process.
Westfall handled every concern we had very timely and to our satisfaction. I couldn't ask for more. They are a very reputable company and I would not hesitate to recommend them to someone.
The salesman was very efficient and helpful.
I knew I wanted high quality roofing materials using the Owens-Corning roofing tiles for wind resistance, and Westfall Roofing came up as a premier partner for installation. They are truly deserving of this as they provided top to bottom professionalism, did what they said they would do for a fair price, and provided answers or assistance at all turns. I can definitely recommend them for their workmanship, quality of materials, and a job site cleaned spic and span after. Very impressed!
I'm very pleased with Westfall Roofing. The guys did a great job. The roof turned out fantastic. I liked the Desert Tan, with the brown trim. It was exactly the look that I wanted on my roof. Finished on time. It's been exactly a month now and I'm still pleased with the workmanship. Thank you again! Rocco
They did a great job. They were very professional.
I want to give credit to the salesperson, Justin Young. It wasn't just the company alone and the quality and backup of their work, but his consideration for us and his knowledge and honesty. That was the only reason why I chose that company. It was because of him. They have a really good salesperson there on their staff. It was because of him that we chose them. I had 7 to 8 different quotes and it didn't come down to price, it came down to him.
I would never do business with them again. The staff doesn't return phone calls. The crew that came to my home did not clean up. There were nail in my driveway, equipment left behind, our gutters were not re attached, my landscape blocks were not placed back. I called the company to tell them and they did send a crew out, however they did not complete the work. I called again and let them know but never received a call back. We paid good money for this job to be done correctly but sad to say we way over paid....
Overall excellent, a few minor issues with nails that were left behind one piece of wood trim removed and not replaced; so I had wood on hand and had my handyman replace and finish painting as agreed. The team was excellent from the sales thru on site team. I will recommend them for future work, p.s. they have done two other jobs on my street in the last few days. Contract proposal and literature from Owens Corning excellent
They did an excellent job. We are very happy with it.
Westfall roofing is the easiest company to work with. I worked with KT Thompson. I am very happy with my experience. I have, and will continue, to refer Westfall to others. They are very professional, and the quality of the work is better than I ever expected.
Westfall Roofing was hired for a roof replacement. Josh was very knowledgable about the process of the roof replacement. He was able to answer all of our questions and had samples of the material used while explaining the various steps. We got three quotes. Westfall wasn't the lowest, but they also weren't the highest. They exceeded our expectations in quality of work, clean up and follow up. Highly recommend!
I prefer not to publish anything
The staff and crew with Westfall were professional and very helpful through the entire process from consultation through payment. The roof replacement was fast, efficient, and completed by a professional crew. The work passed all inspections and looks great.
They were very attentive to phone calls and they were very accommodating.
Great service excellent Customer service and I highly recommend him to everyone
Not too happy with Westfall Roofing. We came home from being out of town when our roof was finished. We have a 2 year old and 6 year old. Our neighbors have kids and a dog. Luckily, we parked on the street before entering our driveway. We inspected our driveway and found no less than 10 nails in our driveway and 5 "discs". After a long trip, my husband scoured our yard and found quite a lot of debris, nails, and discs. Over 150 nails and over 50 discs. This could have posed a danger to our kids, our neighbors' kids and pets, and us as we mowed the lawn. There is damage to our grass from their trailer running over our grass. There was also a disc that was left in our pool that has caused a rust stain on our pool surface. This is NOT what we expected. We were promised that they would sweep the area with a magnet. Not sure how they missed so much that my husband found with his naked eye...
I could not be happier with their service, sales, installation and the quality roof job that I received.
Very competitive pricing, on time and very professional.
Job performed as stated, Triple A rating. Kudos to the guys doing the roofing in the 95 degree heat.
Westfall Roofing was very effective and very professional. I am extremely satisfied.
From the beginning to the end of the project, I thought I was being taken care of in a 5-Star manner!
This company is very well organized and prepared for your roofing needs. The price is very competitive with other companies.
Extremely professional and exceeded my expectations. The team had an amazing work ethic. My neighbors were even commenting on how efficient the crews were.
Westfall's claims adjuster was exceptional. He spent time with us discussing options and procedures. The work crew were diligent and accomodating. The end result is a beautiful roof!
A good job, well done!
Westfall Roofing is excellent! The project was done very quickly and professionally! I would recommend them to anyone!
I am totally satisfied with the entire procedure of my roof project. Joe DeVito is an incredible spokesperson for the company and was very helpful and knowledgeable of the whole procedure. I'd also like to shout out to Caitlin Amenda for all her help. Many thanks to all the staff and crew of Westfall Roofing.
They were very easy to work with, even with rain delays. I look forward to referring them.
Buying a new roof is not fun but they did a fantastic job. I did save a lot of money on my insurance afterwards.
You're free did a great job I am satisfied.
Westfall did a good job on my roof! Looks really nice, Thank You!
Overall, happy with the new roof. Had a few setbacks, such as starting the job when scheduled, substituting skylights w/out discussing, and the nails in my yard. They are professional and will try to address any problem encountered. Despite these little hiccups, the quality of the roof, workmanship and warranty surpass any downside to working with Westfall. Just make sure they "nail sweep" at least 3x!!
Outstanding! Met or exceeded my expectations. The onsite crew were professionals and did an outstanding job. Sales/Office staff addressed all of my concerns and all paperwork was delivered when promised.I highly recommend the Westfall Roofing team of professionals!Best regards,
Overall Westfall did a great job. They communicated often and kept me updated. The overall project finished on time and they did a great job cleaning up. Highly satisfied with their work.
I am highly satisfied with their work.
we received 3 quotes from 3 different roofers. We chose Westfall. they did great on their presentation and worked efficiently as a roofing team. Satisfied with their work and know their commitment to the roof will last as long as the roof does.
The roof installation was excellent, and the team worked diligently throughout the hot sun to complete the job in the promised timeframe.The shingle installers put the gutters back on without any regard for pitch of the gutter run, or the angle the top of the gutter tipping it forward not being able to hold as much water before spilling over the top. This requited their gutter staff to re-installed all gutters with a pitch that empties the water from the gutters apposed to the original spilling over the top. It seems to me that the gutters should be left to the gutter installers instead of the roofers hanging over the edge of the roof attaching the gutters at whatever angle it ends up being. Would have saved us all time and Westfall money to wait on the gutter install team. Gutters work good now!!
The crew worked really hard. The crew chief kept me in the loop the whole time. He was easy to work with, and I enjoyed the experience.
I am a general contractor so my knowledge of roofing is much different then typical homeowner.Having said that we agreed on materials and price, once the final schedule was set they adhered to that start date, the crew showed up greeted me and once they got mobilized they worked diligently! Project manager came to site the first day greeted me discussed any questions I might of had gave me his contact information, and kept in touch until the work was completed. This sort of communication and staying with the job until it is complete is not as common in today's construction environment as it used to be. Easy crew to work with and considerate of my concerns.
Was pleasingly surprised with attention to detail and outstanding customer service given.
Very knowledgeable and professional estimate, timely scheduling and completion of my roofing project. I’m very happy!!
I was very satisfied and very pleased with the workmanship and the whole experience.
Best company ever!
The total roof replacement was the 2nd time I'd hired Westfall, and they did a great job! It was noisy, but then again, they had to remove the whole roof, replace the damaged plywood and put up a new roof! They were done, mostly, in 3 long days. They did come back for some minor cleanup and finish work, but replaced all the vents with more efficient ones and were responsive to my questions and on time to appointments. In 20 years when I need a new roof again, I'd hire Westfall again. Thanks!
The company was responsive and professional. We had them work directly with the IBHS (Insurance industry for better housing) to certify our roof as a bronze level...higher than the florida standards. All was at no extra cost to us. They are one of the only companies who have done this locally. Highly recommend them!
Professional team top to bottom. Estimate, installation, and paperwork was managed in such an organized manner. No unanswered questions or missed quotes at all. Our new roof is great!
Jeff at Westfall is the best! Job was done professionally and on-time. I'd definitely recommend that anyone planning to replace their roof speak with Jeff at Westfall.
Manny Sotolongo did an outstanding job.
They were quick, efficient and on time. Best bang for your buck.
My experiences with this company started great but after the great sales pitch and promises the communication process seemed secondary. The minimum expectation of timeliness, courtesy, cleanliness were unsympathetic excused as unnecessary. Over promise then under deliver.
Westfall Roofing did an outstanding job as promised!
I made the right choice by hiring Westfall.
A reroof is always a mess but overall it went pretty good.
I received 3 quotations for my new roof installation. The first just wanted me to sign over all my insurance rights even though this was not an insurance claim. The second wanted to sell me a cadillac-priced roof to last 50 years, even though I won't . Westfall was straight forward and professional and installed the roof they specified in a professional manner and on time.
Westfall did a wonderful job and did perform beyond what we originally arrange for the job. Thank you to the whole team.
We would highly recommend them. The office staff was remarkable.
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