we received 3 quotes from 3 different roofers. We chose Westfall. they did great on their presentation and worked efficiently as a roofing team. Satisfied with their work and know their commitment to the roof will last as long as the roof does.
The roof installation was excellent, and the team worked diligently throughout the hot sun to complete the job in the promised timeframe.The shingle installers put the gutters back on without any regard for pitch of the gutter run, or the angle the top of the gutter tipping it forward not being able to hold as much water before spilling over the top. This requited their gutter staff to re-installed all gutters with a pitch that empties the water from the gutters apposed to the original spilling over the top. It seems to me that the gutters should be left to the gutter installers instead of the roofers hanging over the edge of the roof attaching the gutters at whatever angle it ends up being. Would have saved us all time and Westfall money to wait on the gutter install team. Gutters work good now!!
The crew worked really hard. The crew chief kept me in the loop the whole time. He was easy to work with, and I enjoyed the experience.
I am a general contractor so my knowledge of roofing is much different then typical homeowner.Having said that we agreed on materials and price, once the final schedule was set they adhered to that start date, the crew showed up greeted me and once they got mobilized they worked diligently! Project manager came to site the first day greeted me discussed any questions I might of had gave me his contact information, and kept in touch until the work was completed. This sort of communication and staying with the job until it is complete is not as common in today's construction environment as it used to be. Easy crew to work with and considerate of my concerns.
Was pleasingly surprised with attention to detail and outstanding customer service given.
Very knowledgeable and professional estimate, timely scheduling and completion of my roofing project. Iâ€™m very happy!!
Best company ever!
I was very satisfied and very pleased with the workmanship and the whole experience.
The total roof replacement was the 2nd time I'd hired Westfall, and they did a great job! It was noisy, but then again, they had to remove the whole roof, replace the damaged plywood and put up a new roof! They were done, mostly, in 3 long days. They did come back for some minor cleanup and finish work, but replaced all the vents with more efficient ones and were responsive to my questions and on time to appointments. In 20 years when I need a new roof again, I'd hire Westfall again. Thanks!
The company was responsive and professional. We had them work directly with the IBHS (Insurance industry for better housing) to certify our roof as a bronze level...higher than the florida standards. All was at no extra cost to us. They are one of the only companies who have done this locally. Highly recommend them!
Professional team top to bottom. Estimate, installation, and paperwork was managed in such an organized manner. No unanswered questions or missed quotes at all. Our new roof is great!
Jeff at Westfall is the best! Job was done professionally and on-time. I'd definitely recommend that anyone planning to replace their roof speak with Jeff at Westfall.
Manny Sotolongo did an outstanding job.
They were quick, efficient and on time. Best bang for your buck.
Westfall Roofing did an outstanding job as promised!
My experiences with this company started great but after the great sales pitch and promises the communication process seemed secondary. The minimum expectation of timeliness, courtesy, cleanliness were unsympathetic excused as unnecessary. Over promise then under deliver.
A reroof is always a mess but overall it went pretty good.
I made the right choice by hiring Westfall.
I received 3 quotations for my new roof installation. The first just wanted me to sign over all my insurance rights even though this was not an insurance claim. The second wanted to sell me a cadillac-priced roof to last 50 years, even though I won't . Westfall was straight forward and professional and installed the roof they specified in a professional manner and on time.
Westfall did a wonderful job and did perform beyond what we originally arrange for the job. Thank you to the whole team.
We would highly recommend them. The office staff was remarkable.
Poor communication from start to finish. I don't think they intentionally tried to deceive me, but that doesn't make up for the fiasco that resulted. The initial work was laughably bad. The Owens Corning materials are great, but the installation was terrible. I paid a premium price, but did not get anything approaching premium work.
I contacted 4 of the top rated companies in the Tampa area to get quotes to replace our roof from Tile to Shingle.Westfall was by far the most professional in their presentation and that carried through throughout the process.
I need them to send the bill to me
It was a very good job that had to be completed ahead of planned schedule due to very questionable weather.
The communication once the job was started, was not great. The rest of the communication was wonderful just once the job was started we did not hear anything from them.
Westfall Roofing did a wonderful job, their work is quality, and they finished in a timely manner. They superseded our expectations.
Westfall did an outstanding job on our roof. Very professional in all aspects, from the initial estimate until the job was finished. We highly recommend them.
We worked with a ton of contractors the past year and they are easily the best company we dealt with.
My roof leaks.
The product is superior to me. They have great workers. They were all very professional.
Without a doubt I would recommend Westfall Roofing. We had a few issues, but if you ever had a construction project go without one single issue, you're either lying or don't care. It's how the contractor handles those issues is what really counts. The workmanship, professionalism, response time and customer service - All Aces! If they didn't know the answer to one of my questions (and I had alot), they found the answer. Even so far as the owner calling me to explain things to me. I always had a response within 24-48 hours. The salesman came out post-project on a SUNDAY to look at something on the roof with me I didn't quite like. The crew worked as a effectively and efficiently.
Great customer service, professional, courteous employees who were very respectful of my property. Satisfied customer!
Very good communicating with me on my questions before, during and after the workI have provided 2 referrals to Eric
Had a hard time talking to the crew because I don't speak Spanish. They forgot to put plywood in front of the the garage door, until I called them. They put the damaged material, that they damaged, back up on the garage. Left the gutter caps off the gutters. They did come back and fix the damage, but only after I had to call them.
All in all it was a job well done
I am happy with the overall project, ask the day after the warranty runs out to see if I feel the same, thanks WesrFall Roofing 2nd Eric the sale representative.
Shopped many companies and they were the best and fastest.
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