The company was responsive and professional. We had them work directly with the IBHS (Insurance industry for better housing) to certify our roof as a bronze level...higher than the florida standards. All was at no extra cost to us. They are one of the only companies who have done this locally. Highly recommend them!
Professional team top to bottom. Estimate, installation, and paperwork was managed in such an organized manner. No unanswered questions or missed quotes at all. Our new roof is great!
Jeff at Westfall is the best! Job was done professionally and on-time. I'd definitely recommend that anyone planning to replace their roof speak with Jeff at Westfall.
Manny Sotolongo did an outstanding job.
My experiences with this company started great but after the great sales pitch and promises the communication process seemed secondary. The minimum expectation of timeliness, courtesy, cleanliness were unsympathetic excused as unnecessary. Over promise then under deliver.
Westfall Roofing did an outstanding job as promised!
They were quick, efficient and on time. Best bang for your buck.
I made the right choice by hiring Westfall.
A reroof is always a mess but overall it went pretty good.
I received 3 quotations for my new roof installation. The first just wanted me to sign over all my insurance rights even though this was not an insurance claim. The second wanted to sell me a cadillac-priced roof to last 50 years, even though I won't . Westfall was straight forward and professional and installed the roof they specified in a professional manner and on time.
Westfall did a wonderful job and did perform beyond what we originally arrange for the job. Thank you to the whole team.
We would highly recommend them. The office staff was remarkable.
Poor communication from start to finish. I don't think they intentionally tried to deceive me, but that doesn't make up for the fiasco that resulted. The initial work was laughably bad. The Owens Corning materials are great, but the installation was terrible. I paid a premium price, but did not get anything approaching premium work.
I contacted 4 of the top rated companies in the Tampa area to get quotes to replace our roof from Tile to Shingle.Westfall was by far the most professional in their presentation and that carried through throughout the process.
I need them to send the bill to me
It was a very good job that had to be completed ahead of planned schedule due to very questionable weather.
The communication once the job was started, was not great. The rest of the communication was wonderful just once the job was started we did not hear anything from them.
Westfall Roofing did a wonderful job, their work is quality, and they finished in a timely manner. They superseded our expectations.
Westfall did an outstanding job on our roof. Very professional in all aspects, from the initial estimate until the job was finished. We highly recommend them.
We worked with a ton of contractors the past year and they are easily the best company we dealt with.
My roof leaks.
The product is superior to me. They have great workers. They were all very professional.
Without a doubt I would recommend Westfall Roofing. We had a few issues, but if you ever had a construction project go without one single issue, you're either lying or don't care. It's how the contractor handles those issues is what really counts. The workmanship, professionalism, response time and customer service - All Aces! If they didn't know the answer to one of my questions (and I had alot), they found the answer. Even so far as the owner calling me to explain things to me. I always had a response within 24-48 hours. The salesman came out post-project on a SUNDAY to look at something on the roof with me I didn't quite like. The crew worked as a effectively and efficiently.
Great customer service, professional, courteous employees who were very respectful of my property. Satisfied customer!
Very good communicating with me on my questions before, during and after the workI have provided 2 referrals to Eric
Had a hard time talking to the crew because I don't speak Spanish. They forgot to put plywood in front of the the garage door, until I called them. They put the damaged material, that they damaged, back up on the garage. Left the gutter caps off the gutters. They did come back and fix the damage, but only after I had to call them.
All in all it was a job well done
I am happy with the overall project, ask the day after the warranty runs out to see if I feel the same, thanks WesrFall Roofing 2nd Eric the sale representative.
Shopped many companies and they were the best and fastest.
Excellent work and services!
Lacked attention to detail and were disrespectful of my property at times. The shingles look great and I am pleased with the overall look of the roof.
Westfall Roofing delivered on their commitment install our roof to our satisfaction.
Had to ask them to come out and pick up nails. they did a fair job on that I have recently found 12 more nails
The staff at Westfall Roofing were professional from beginning to end of my project. They were constantly working and kept everything clean during the entire job. I have been recommending Westfall Roofing to everyone.
Westfall Roofing exceeded my expectations for price, efficiency, workmanship and keeping all promises. I had many leaks on my roof prior to them coming, now no leaks at all. Clean up was amazing and I barely knew they were there. Very professional sales/estimator was right on the money and did not pressure me at all.
From the salesperson to the workers and the girl in the office, Kate, everyone was fantastic. I liked that the owner's son came out to see how the project was doing.
The management staff worked really hard to fix issues with their crew. For that I am appreciative. But the crew was rude and almost scary to my family. They destroyed new landscaping even after being promised they would be careful. After we complained their crew bad mouthed us to our landscaper who is a family friend. Took them coming back 3 times after the job was done to clean up properly. We had to keep calling for them. Once again the management staff worked hard to make it right. But I can’t recommend them based on their crew.
Professional, knowledgeable & good work ethic. Very satisfied with end result.
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