My rating would be to not recommend them to anybody.
It was a very good job that had to be completed ahead of planned schedule due to very questionable weather.
Westfall Roofing did a wonderful job, their work is quality, and they finished in a timely manner. They superseded our expectations.
The communication once the job was started, was not great. The rest of the communication was wonderful just once the job was started we did not hear anything from them.
Westfall did an outstanding job on our roof. Very professional in all aspects, from the initial estimate until the job was finished. We highly recommend them.
We worked with a ton of contractors the past year and they are easily the best company we dealt with.
My roof leaks.
The product is superior to me. They have great workers. They were all very professional.
Without a doubt I would recommend Westfall Roofing. We had a few issues, but if you ever had a construction project go without one single issue, you're either lying or don't care. It's how the contractor handles those issues is what really counts. The workmanship, professionalism, response time and customer service - All Aces! If they didn't know the answer to one of my questions (and I had alot), they found the answer. Even so far as the owner calling me to explain things to me. I always had a response within 24-48 hours. The salesman came out post-project on a SUNDAY to look at something on the roof with me I didn't quite like. The crew worked as a effectively and efficiently.
Great customer service, professional, courteous employees who were very respectful of my property. Satisfied customer!
Very good communicating with me on my questions before, during and after the workI have provided 2 referrals to Eric
Had a hard time talking to the crew because I don't speak Spanish. They forgot to put plywood in front of the the garage door, until I called them. They put the damaged material, that they damaged, back up on the garage. Left the gutter caps off the gutters. They did come back and fix the damage, but only after I had to call them.
All in all it was a job well done
I am happy with the overall project, ask the day after the warranty runs out to see if I feel the same, thanks WesrFall Roofing 2nd Eric the sale representative.
Shopped many companies and they were the best and fastest.
Excellent work and services!
Lacked attention to detail and were disrespectful of my property at times. The shingles look great and I am pleased with the overall look of the roof.
Westfall Roofing delivered on their commitment install our roof to our satisfaction.
Had to ask them to come out and pick up nails. they did a fair job on that I have recently found 12 more nails
The staff at Westfall Roofing were professional from beginning to end of my project. They were constantly working and kept everything clean during the entire job. I have been recommending Westfall Roofing to everyone.
Westfall Roofing exceeded my expectations for price, efficiency, workmanship and keeping all promises. I had many leaks on my roof prior to them coming, now no leaks at all. Clean up was amazing and I barely knew they were there. Very professional sales/estimator was right on the money and did not pressure me at all.
From the salesperson to the workers and the girl in the office, Kate, everyone was fantastic. I liked that the owner's son came out to see how the project was doing.
The management staff worked really hard to fix issues with their crew. For that I am appreciative. But the crew was rude and almost scary to my family. They destroyed new landscaping even after being promised they would be careful. After we complained their crew bad mouthed us to our landscaper who is a family friend. Took them coming back 3 times after the job was done to clean up properly. We had to keep calling for them. Once again the management staff worked hard to make it right. But I can’t recommend them based on their crew.
Professional, knowledgeable & good work ethic. Very satisfied with end result.
Westfall Roofing was contracted to put a new roof on my house. Their crews did a fantastic job. The site was kept clean and safe limiting disruptions to access cars and house. The crew was very knowledgeable and kept me apprised of what they found as they removed the old roof. The new roof looks great. The additional roof vents that were added have made a real difference in limiting the heat build up in our house.Thanks Westfall treating my house as if it was your own!Jeff
This was my first roof replacement as a homeowner and there was much for me to research and learn. Westfall and my sales person Eric Dawson did an excellent job helping me navigate the insurance process and was very thorough and knowledgeable in all things "roof". The job was done exactly as it was explained to me and all promises were kept. I went through at least 8 roofers to get estimates and narrowed it down to 3. Beware of roofers that provide estimates without even going on the roof for inspection. Eric's presentation and attention to detail made me very comfortable in moving forward with them.
I would never, never recommend Westfall Roofing to anyone. You will have to fight with them for them to do the right thing! They are liars and unethical.
There was miscommunication on the shingles but they resolved it in a timely manner and were accommodating.
Hire someone else!
They were very professional and on time. They did a very good job and so far I haven't had any issue with the work they have done.
Excellent job the workers finished on time promised.
Great work, fast, only had one mishap which resulted in some extra drywall repair which was done very quickly.
Everything Westfall said they were going to do they did! Very professional and great cleanup! This is the only company I would recommend and use from now on! They exceeded all of my expectations. Price, value, professionalism, products, cleanup! I found this company from reviews online. Beyond estatic about their job. Beautiful Roof!
Great company, great job. Now if only the insurance and mortgage companies had been just 25% as helpful and responsive! We've already recommended the Westfalls to several people.
Very professional, helpful,courteous,reliable,punctual, and fair priced. I would recommend them with no concerns.
I was satisfied.
My area representative, Josh, was very responsive, informative, and helpful throughout the project. The overall job was completed within a reasonable amount of time and the finished product came out looking great. Some improvements that could have been made during the roof replacement would be to clean up after each day, especially nails & metal objects, and to communicate (with pictures) additional cost for wood replacement.Overall though, the project went well and I would recommend Westfall Roofing and Josh to be your contact.
From my initial contact to completion of the roofing, everyone was on time and communicated with me effectively and efficiently. The on site crew was polite and HARD WORKING. Even with a brief delay due to a material flaw, the crew got back to work as soon as new material was delivered and stayed until dark to finish the job.
Fair price and great work, great crew, great consultant.
They did a really good job. We are very happy and very pleased. The staff was great.
The staff was well informed, cleaned up well and polite.
They did a great job.
They came in and got the job done. They are very professional. It was a good quality project and I am happy with it.
The office staff was wonderful. Once problems were realized, they readily corrected the problems. I believe that if they inspected their crew work at each stage, there would have been no problems. The second crew who came out did a wonderful job... I wish the first crew had done it right! The story ends with my roof looks great and I can't say enough for their office staff in straightening things out and being very nice!
I am very satisfied with the professional service Westfall Roofing provided. They replaced my roof in a timely manner with excellent results. I would not hesitate to use them again in the future or to refer them to others.
The crew was professional, courteous and on time. Josh, the sales person was also very efficient and took the time to answer questions. He was available even after the sale to help out with communication to the office. I would have given higher numbers except for the office staff. I felt they were not as efficient as they should have been in their communications with us.
These guys really know their business. I loved working with Mike Kost. He showed me many different options and explained everything to me. He worked with me to try to save me money, and shared his design expertise with me! The staff is always available when you call and they return your calls promptly. My roof is beautiful and they got it done super fast.
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