The office had extremely poor communication.
Everything about our experience with Rooftek was great. From the initial go tact to the follow up interview. They are great to work with, professional, and the price was worth every penny.
Make sure that you clearly explain your expectations to the installers and state that upfront. Everything went just fine.
Work was completed on time as promised. The crew was professional and hard working.
Fast, efficient, friendly. Highly recommend.
They were friendly, professional, and did a superior job.
Make sure that you get a number for someone that you can reach at any time.
They did a great job.
RoofTek was informative and careful with our property. They made sure we knew what to expect and cleaned up the job efficiently.
Did a good job and price is fair.
Initial work was done very satisfactory. There were some left over problems that were rather difficult to take care of. The head office did not support complaints well.
RoofTek was prompt and very efficient from start to finish.We are very happy with our new roof!
The whole experience was wonderful. They did a great job.
The employee's of Roof Tech were polite and respectful. I was surprised when the roof was completed in one day.
From sales to scheduling to installation to customer service, and finally accounting, RoofTek was great to work with. I wish more service companies were even close to this good to work with.Thank you!
The employees at RoofTek were professional at all times starting with the sales reps to the project manager. The quality of the materials and the workmanship is of the highest standards. Best of all, they didn't quit on me even when my insurance company had. My roof was completed in one day with only a bit of cleanup the next morning Amazing! I would highly recommend RoofTek.
The address of the project is 11 East 900 South
I'm not a roofing expert, but I'm very happy with the work done and with the people that did it. The work seems top notch and was done professionally and quickly. And the staff was very willing to assist me and all my concerns or issues were handled to my satisfaction. They did a great job!
Project went as planned. Little effort on the home owners end which was great.
Great job and beautiful roof. Done fast and left our home clean.
THEY LEFT CIGERETE BUTTS ALL AROUND THE HOUSE AND YARD.
I always hold my breath when dealing with a contractor that I've never worked with before. I was relieved to find that Rooftek was fantastic to work with and they completed my roof ahead of schedule and it looks amazing! I had some questions about insurance billing and their support team was easy to reach and answered all of my questions. I'm really glad I decided to take a chance with them!
Everything was great until it was time to settle the bill. I have tried for over a month to get a final settlement and our “marketing agreement” payment. No one returns calls at the billing office - at least now that they owe me money.
They seem to know what they're doing but the customer services was abysmal.
RoofTek took good care of us and we love our new roof!
easy to work with!
Excellent experience from sales through install. Getting a final invoice and tying things up after the install was surprisingly difficult though.
From the start with Tony Poole our sales guy things went great he was there every step of the way. Tony helped with insurance company to the jobs end. I would recommend Tony , RoofTek and I have many times.
They were real good and I appreciate it.
My roof was not a very large job, the crew removed the old shingles and re roofed it in one day.The only complaint we had was some damage to one section of rain gutter which was repaired to our satisfaction within a few days.
I was very satisfied with their work. Complete roof done in one day by 4 men working from 8:30 am to 8:30 pm
Our Experience with rooftex. We were referred from a neighborhood friend, we had a sale rep. come and tell us what, and how much. What happened, wasn't what we expected. From the very first day they showed up, we knew it wasn't going to be good. First, there was now project manager on the job ( found out he was responsible for 4 other jobs at the same time). The roofing crew was terrible!! I have 2 degrees in construction, and know what the procedure is, You lift up the old shingles, and Carrie them over to the wast ben. These guys didn't know English, only one knew a little English, they didn't let us know they were here, and we sleep in, after a while, we heard them on the roof, and came out to see. I WAS SHOCKED!!! THEY HAD, ROOF SHINGLES ALL OVER THE GROUND, EVEN ON OUR HOLIDAY DISPLAYS WERE COVERED!! no drop cloths, all over in the trees, breaking branches, in the bushes, breaking them to. I asked the one that barely knew English what kind of workers they were, and how many crews, he said " Thee, and they weren't the worst, or the best crew, just the middle one"...........WOW!!!..... while this was going on, I let all our neighbors that didn't have their roofs done yet, to watch out for these guys..........TERRIBLE!!!......and when clean up came, it took over 4 times for representatives to come and clean. Oh, did we tell you when this all started...........last October 2018, and we still have issues with the flashing........poor quality, workmanship, time to complete, listening to our concerns, we WOULD NOT RECOMMEND THEM..... Even to our Enemies!
This has been an absolutely disgraceful company to deal with so far.All the things agreed on have not been delivered.Marketing check reimbursement took 7 weeks to get to us. Was told initially we would trade checks then that it would be in the mail.Gutters were not installed due to back log and availability issues. We were told this would take 2 weeks. We are now over two months.
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