American Roofing and Exteriors, Inc.

The service was terrible. The roof replacement was great. It was done timely after the March 2025 hail damage. The siding, gutters, and then the soffits and fascia that we got a loan for from American Roofing was a disaster. The work was not completed until June 2026. We have workers that could not communicate with us because they did not speak our language, they put a vent cover on the front of our house that was to be on the side of our house and then left with our decorative vent that was not damaged that belonged on the front of our house. We wanted it back (and thank goodness they still had it and brought it back) they damaged the AT & T box that was on the side of our house when replacing our siding and then ran weird wiring from that box and behind our air conditioner. We did not even need that wiring and do not know what it was for and why they ran it. When they put the siding on the front of our house, they did not put the backer board up and our neighbor noticed it and told us. When the contracting supervisor came and looked, he said they did not put the backer board up and put the siding right on the wood of the house. So, all the siding had to come down, and the backer board had to be put up, and then the siding put back on. The siding was not caulked on the end, and then when it was, it was caulked with caulk that did not match the gray siding, it was bright white. They also damaged our shutters with their ladders and left without saying a word. We saw it when they left, but we ended up replacing the shutters with new ones that we purchased at Lowes because we did not want American Roofing touching our house. We had to call so many times to get updates of when they would be back to finish the job, when they would be back to repair what was done incorrectly, I cannot even count how many times. We had to hound them so much. And then one supervisor came out, and he made every excuse for the workers and when he saw the wiring just hanging on the side of our house (from the AT & T box) he said, "It Looks Good To Me". Unbelievable, the service was terrible. In the end they made everything right, but it was a year and 3 months later and untold worry and aggravation.

I would definitely recommend this company, they were absolutely phenomenal in keeping me informed as progression moved along during the complete project!!! Fantastic, thanks to all of the crews that worked on my home!!!😁

Quality work. Professional in all aspects.

Poor Communication on status of job completion schedule.

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