C&L Ward Brothers Co. Inc.

Cl ward sales people are great I wouldn’t recommend to people I don’t like everything after sales was horrendous.

The communication was horrible. They were supposed to start on Monday 5/18, they no called and no showed. I had to call them to find out that they were still on their last job and would start the following day. The following day they called a rain day even though there was no rain at all that day. They again didn't show up on Wednesday, so I called again, and they claimed they were still finishing up the job from Monday, but would be there first thing Thursday 5/21. They showed up on Thursday at 8am but then left again by 9am without ever speaking to us or letting us know what was going on. I had to call for a 3rd time to find out what was going on, was informed that they attempted to start the work without the city inspector's approval, and the inspector needed to be there during the initial tear-off to see the decking materials below the shingles. I'm not sure why they didn't have everything scheduled with the inspector already as this delayed them another day until Friday 5/22. Once they did start, the crew worked that Friday from 8am until 1pm, and then the following Monday through Sunday, also only from 8am - 1pm every day. This is not the first roof I've had replaced on houses I've owned, and what should have been a fairly straight forward 2ish day job, turned into over 2 weeks due to a couple of rain days that did happen during that timeframe.

We used C&L Ward for windows and have been pleased with the quality and workmanship, so when we needed a roof, that's who we gravitated to.