MLM Home Improvement LLC

My experience has been mixed. I am generally satisfied with the appearance of the roofing work and appreciate the people who ultimately helped move the project forward. However, the project involved significant communication, coordination, material, and follow-up issues that made the process much more difficult and time-consuming than it should have been. I would be more comfortable recommending MLM after seeing these areas improved.

My experience has been mixed. I am generally satisfied with the appearance of the roofing work and appreciate the people who ultimately helped move the project forward. However, the project involved significant communication, coordination, material, and follow-up issues that made the process much more difficult and time-consuming than it should have been. I would be more comfortable recommending MLM after seeing these areas improved.

Didn't manage the insurance approval process, I had to push that through myself and took all initiative. Numerous times provided the wrong invoice information and attempted to over charge me multiple times, constantly had to balance the invoice with the insurance claims with the accounts paid. Kept getting called to make payments that I was previously told to wait to pay until reimbursed by insurance or even after I did make the payments. Had to follow up to get documentation and warranty submitted months after fully paid. Administrative side of the business mine as well be run by a bunch of children.