From first contact to final inspection, Batterbee did everything they promised.They communicated constantly to insure we were satisfied every step along the way.
Great impression and explanation of job and work to be done. Very professional and did a great job on the roof with many extras. Good clean up after the work was done.
The process went exactly as advertised by the salesman. They protected everything, tore the old off, then delivered new shingles when they were ready to install and not before [some company's leave stuff on the roof for 2-3 days before their ready to install], installed and cleaned everything all in 1 1/2 days. All was done in day one with the portion of the second day for clean-up.
please see above....I obviously don't know anything about quality of the material, but you kindly provided me with detailed spec for same and then gave a guarantee of materials and workmanship
I was pleasantly surprised. Not only the work crew but eveyrone else did a great job. I am very happy.
Batterrbee Roofing was excellent!
They did a very good job. They were very professional. They finished before time was up. They were excellent.
They were very good, professional, and did what they had to do. I am hoping for the best when a storm comes through that the roof stays on!
We are so impressed with the products installed and the people we worked with. From our first phone call to the final departure of the last supervisor, we were treated like family. Not many companies will even try to do that.
Batter bee did a wonderful job. They communicated well and were very timely. They tried to move up our install date, but we were actually moving that day; so we had to keep our first appointment. They did a great job of cleanup and didn’t make any mess on our property. Would definitely recommend!
They were on time, did quality work, and cleaned up well. They communicated with me well and after the roof was completed, the project manager walked around with me to ensure that I was satisfied.
We would absolutely recommend Batterbee Roofing to any of our friends and neighbors who are looking to have work done on their roof.
I am very satisfied with my whole team, they did a great job.
Batterbee has excellent workmanship, product, service, staff, and are nice people to work with.
Research indicated that Batterbee was a top notch roofing company and could be counted on to do an excellent job using quality materials. They met all my expectations and we are very pleased with the new roof. Company staff went out of their way to keep me informed about scheduling and the work to be performed. The crew was great to work with. No issues or problems encountered. A very smooth process.
Lack of inter-office communication. I felt lost iNot installed when it was supposed to be done. I felt my job got lost in the cracks due to poor communication between sales and office staff. I had to keep calling to eventually get a new roof on.
Batterbee showed professional project management, experience and quality workmanship as well as true customer service.
Professional, knowledgable,and efficient I would hire them again knowing how well they do business and conduct themselves in a professional manner. I have already recommended Batterbee to a friend.
Batterbee Roofing, Inc. was very professional and did the job better than they had to! I would recommend them to my family and friends.
What can I say, they were here on time, roof looks great & they cleaned the site and as they were as professional as can be. Great job, thank you very muchJoyce Moote
Everything and everyone was very professional from the salesman to the workers to the office staff.
I was very happy with everything they did. I have told many people about how happy I am'
great company, great attention to detail, and great supervision all through the install.
I hope that some one will call me back from Batterbee Roofing and take care of the problem I have had. The company has told me that they have been up and running during the whole virus. The virus is not the issue. I would like for them to take care of what they promised to follow through on. I have lost faith. The man who sold me the contract did not put down that it would be covered by insurance. I had to call my insurance and work it all out. He told me that he pushed the wrong button on the computer. I have lost a lack of respect and integrity. People walk in and make promises but do not follow through. I am not happy because of the situation with my pavers has not been taken care of.
I would hire them again!
Batterbee Roofing, Inc., met, or exceeded, our expectations from sales estimate to job completion. Very professional in all aspects.
This was a good experience. Courteous, informative, not pushy, listened to you, answered your questions. The work was done quickly and professionally. Absolutely, positively no hesitation to recommend them to anyone. Thanks Batterbee..
The video of our old roof with explanation how it would look afterwards and the presentation of materials that would be used was very professionally done. The project manager listened and answered questions, and the work crew was self-sufficient. Overall a great experience; and the roof looks great.
We are happy with the roof. They were very professional however the situation that we had where they had to come back should have been taken care of when they were originally here working. We pointed it out to them that this area was a big concern. We had three neighbors that were interested in them but now they are leery of letting them do the work. I feel they would still do a great job because they did come back and take care of the problem but it was something that shouldn't have happened.
We had such a wonderful experince with them. We were very satisfied, a 4-star rating is not high enough. I would have given them 5's and 6's if I could have.
I thought Batterbee Roofing was very fast efficient and incredibly professional. Kyle and Manny were fantastic. They work really quickly and efficiently. Everyone was fantastic.
Top notch company with a great workforce and very knowledgeable leadership.
Paul highly recommended and they did a fantastic job all in one day!
BBR's Work Force, office as well as field employees are knowledgeable, well trained, professional, and presented an excellent business image on behalf of the Company. We did not experience one problem with the re-roofing of the house and/or permits issued by Marion County officials and subsequent required inspections by MC's representatives.Robert C., and Evelyn C., of The Villages, FL.
They met all my expectations and then some.
A great company to work with
They were excellent in every way and I would not hesitate to recommend them to anyone.
They are a good family run company that I have no problem counting on.
One of the MOST satisfying projects from start to finish since moved to in The Villages in 2003!
they are a totally professional and well run organization. their people are knowledgable , and friendly. your satisfaction is their number one priority.jim s.
Batterbee Roofing did a very good job of explaining my issue and their recommended solution to it. The work was done in a very timely manner. The crew was very professional, worked hard, was on time, and cleaned the area throughly upon completion.
Batterbeee Roofing was easy to deal with and completed the roofing job in a timely manner.
They were all extremely articulate and experienced. I was satisfied with their service and product.
Batterbee was extremely professionally and they were very concerned about every step we went through. We were pleasantly surprised.
Batterbee roofing was the only company to respond to us in a timely manner, some others are just now getting around to returning our Oct/Nov 2019 calls. Batterbee explained everything that was going to take place and they came out about 1 month ahead of their original time estimate. Very profession in their installation and it was all done in one day.. AWESOME!
Batterbee roofing provided high quality service, workmanship and materials. Their crew worked extremely hard and the work was supervised constantly. The resulting roof looks superb and, with the extended warranty we are good for life. Truly an example of " you get what you pay for " . Excellent and very professional in all respects.
They were very professional.
Batterbee's reputation was well deserved. After deciding to go with Batterbee we had to wait a couple of months before work was completed. Their crew was experienced, personal and professional. We have already suggested Batterbee to friends and neighbors.
What a wonderful company to work with. Totally dedicated to quality workmanship while operating in a professional and knowledgeable manner. We would definitely highly recommend.
To be specific, Batterbee is head and shoulders above the rest in the roofing industry in the Villages. In each step of the process, beginning with the first visitation, the homeowner is always supported by a knowledgeable Batterbee employee. No question is left unanswered and at no time do you feel unsupported in what is admittedly a large undertaking . As to the next stage, the actual team assigned to remove and replace our roof, our team was professional and adhered to the conditions set forth by Owens Corning needed to provide the warranty for the finished product . Finally, Batterbee is a local firm with an office in Oxford staffed by a team of professionals who will also answer any questions professionally as well as in a timely manner. So, as you look about for a customer friendly business, please consider this family oriented company! Best wishes, Kathy and Charles Webb
They explained everything up front and answered any questions during the project. On time and knowledgeable staff, even the office employees.
I would recommend Batterbee Roofing, Inc for your roofing work. They are knowledgeable, professional, and they do what they say. You will get a quality job when you go with Batterbee.
As a satisfied customer I will, without reservation, recommend and endorse Batterbee Roofing in the future!
BatterBee was very professional. Completed our job ahead of schedule. Left the outside of my home clean and all debris was remove. Exceptional service!
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