* Scores based on all feedback for this contractor.
Total Ratings (171)
All Reviews with Comments 13
Reviews with Comments**
Showing Recent Reviews with Comments
There are simply come companies that are a pleasure to do business with and some that are not. Empire 1 was a pleasure. They were professional, pleasant, efficient and did a great job on my roof.
I’ve used Empire for 2 projects now and each time they have exceeded my expectations. They were accommodating, professional and fairly priced. I had delayed a project to 2022 due to budgeting and they honored the price quoted in 2021 despite other vendors telling me they needed to increase the old quote due to increases in labor & materials. I appreciated that accommodation, but more so the quality of work and being accommodating to a tight timeline. I wouldn’t hesitate to use them again or recommend them to someone else. They are a well run quality company!
Great looking roof and perfect service from Empire1
Everything told to us was done. Quality products and n/aprofessional workers.
The work site crew left a ton of nails, old roof shingles, plastic wrap debris and even a tool of theirs in my yard. Nails, new and used (bent), were scattered all over the lawn, bushes and driveway. Thus we were afraid to drive our cars in the driveway for fear of getting flat tires. My friend's tire did pick up a nail, luckily it didn't puncture his tire, it only got stuck in the tread. But still. Project Coordinator Jonathan had to send a 2nd crew over after the weekend to clean up what the installers left behind. I had photos of the debris. Jonathan was able to get a discount on the work for me. While I thought Jim in sales and Jonathan were very professional and responsive, the installation crew was careless and could use some training in leaving a job site clean.
I am completely satisfied with Empire , great work, organized and solid communication.
Awesome company to work with from the workers to the owner, everyone went above and beyond to make sure we were more than just “ satisfied “ but totally Happy with the entire project.
They were very clean, professional, and efficient. The work was done in a timely manner.
The quality of work was good. They were professional and cleaned up well.
Good job. On time and right the first time.
They were on time, very clean, and very professional. I definitely look forward to doing business with them again.
It was a pleasure dealing with the team at Empire 1 They installed a new roof, skylights, and gutters. Excellent workmanship, very knowledgeable staff, frequent and clear communcation throughout the process, job(s) started and finished exacty on time. Impeccable cleanup. I would definitely engage Empire 1 for future projects and would highly recommend them.
I am satisfied with the work from Empire 1 Home Improvements. Everybody was organized and efficient.
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