Total Ratings (530)
All Reviews with Comments 6
Reviews with Comments²
Showing Recent Reviews with Comments
Overall our experience with Tadlock Roofing was a good one. The workers showed up early and worked all day. Before leaving they cleaned up anything that had fallen in our yard. They were professional and worked diligently. Despite the size of our roof it was installed in three days.
They went above and beyond to make me feel like a valued customer, and not just like a job. They made me feel like they valued me as a customer.
Professional, on schedule, and with quality workmanship. I would consider doing business with Tadlock again when the need arises.
Steve was WHY I chose Tadlock over THREE other Roofers! He sold Tadlock to me and made me feel that of all the Roofing companies in Jacksonville, Tadlock was the right one to chose! Unfortunately, shortly after I made my decision to accept Tadlock as my roofer, he is no longer with the company. I was then dealing solely with MIchael R. Tadlock talks a great story initially but once you sign the dotted line to have the work done, they do not see it through as promised. I would have loved to have seen Mike R. more from start to finish. He was available mainly through text and email. We were promised that he would be there at the start of the job (he was not). We were also told that he would be there at the finish of the job for the final inspection (he was not). Therefore it was solely left up to the project manager who was supposedly RIGT on my property during the process and I never met such person and I was home 99% of the 48 hours of the process. If he was there, he never made himself known. He never introduced himself either. That's is not very professional. One of the things I made mention of before accepting the contract was that I wanted my outdoor plants well protected and not harmed. Mike even wrote that on my contract. However, MANY of my amaryllis were damaged. Food & trash were left on my property as well. Once I bought it to Tadlock's attention, it was cleaned up but if there was a project manager there, it should not have been left there at all. Very disappointed about that. While Mike R. tried to make it right at the end, amaryllis are seasonal and hard to find out of season so to this day, they have STILL not been replaced by my purchasing new ones. While the roof looks good (after reminding them to come back and paint the chimney), it was just a process that did not/should not have been such a headache to the property owners.
They are a great company to deal with, are honest, and they do what they say they are going to do.
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