Roofsmith Restoration

Quality and aesthetics of the product I am pleased with. Unfortunately, communication from Roofsmith Restoration has been poor throughout the whole process. I still have yet to have the job 100% complete. Regret my decision to work with this company.

The initial salesperson never showed up again despite his claims to always be on site for installations. There was no indication of when the roof and gutters would be installed for months. I understand supply chain problems but really?

The entire Team at Roofsmith exceeded my expectations from the first meeting through the job being completed. Would like to call out Nate Shaffer, my Sales Rep and Project Manager for his professionalism and follow up. Rarely do you see this level of customer service, commitment to the projects success, and communications from anyone. I would highly recommend Roofsmith to anyone.

Quality of product and installation was very good. However, There have been some problems with communication and receiving timely responses to questions. Issue was partially due to our original contact leaving company.

Joe was professional and answered questions promptly. Great advocate- overall very pleased with this operation.