Jeff Home Improvements, Inc.

Jeff Home Improvements did a great job on my roof replacement. The work was done well and on time. The cleanup was excellent, way better than previous roofing experiences I've had. However, they were not good at following up with the extended warranty. The sale person and only contact I had stopped responding to me. A call to the office resulted in a promise that the warranty would be registered that week in a batch, but it didn't happen. It was not until my neighbor got his roof done, in part because of my recommendation, that another salesperson knocked on my door. This guy ran my warranty to ground and I finally received it 2 months after the work was complete and more than a month after the balance was paid.

They were really professional and cleaned up well. We were really pleased with the job.

The workmanship was excellent. They had poor communication.

They were very good about working with me. I had personal issues, and they were willing to work around it. They were even willing to wait on part of the payment.

From sales to installation to customer service, they were courteous, polite and efficient.