* Scores based on all feedback for this contractor.
Total Ratings (126)
All Reviews with Comments 16
Reviews with Comments**
Showing Recent Reviews with Comments
Great company that performs above and beyond any expectations I imagined.
We were very impressed with the salesman, work crew, and inspectors. We would recommend Pinnacle Roofing NY to anyone looking for a new roof. Actually, our neighbors on both sides of us had Pinnacle Roofing do their roof recently and recommended them to us. We are so happy they did!
The golden rule is true: fast, cheap, done right - pick two. (Best case! Sometimes you only get one or none.) Pinnacle worked fast, before the winter set in, and put the best roof on our house that anyone in the neighborhood's ever seen. Our rotted boards - gone. Two layers of shingles - gone. Old gutters that didn't work - gone, at no extra charge! Now we've got Owen's Corning's Total Protection Roofing System and faith (and a great warranty if not!!) that the fantastic work they did will keep us dry for decades to come.
As a homeowner association responsible for 14 buildings, the board unanimously agrees Pinnacle will be our go-to roofing contractor for future projects. From beginning to end the entire experience exceeded expectations.
They were good enough for me to give them all the highest ratings.
David was a huge help in educating me throughout the process of planning and quoting. Really appreciated his experience and honesty. Crew busted their butts getting the roof replaced on a short (dark early) November day. Did outstanding work even with the time crunch. Material delivery guy was great and very conscientious about placing the crane truck on our newish driveway. No issues, but appreciated him recognizing it was a newer driveway and talking to me about it first. First class group of folks at Pinnacle and very satisfied with the work and the process. Would highly recommend them to anyone!!
The installation process was fantastic. Everyone we worked with was professional and communicated well. Now, it's just a matter of letting the roof be a roof, and hoping there are no issues down the road. Based on the quality of communication they showed us, we feel very comfortable. We know they will always be there to help if we have any issues.
I would recommend them at all costs to anyone. I feel that Brian did an excellent review of our premises. He took the time and was very passionate about our needs, and how soon we needed it. He inspected the area inside and around the home, and on top of the roof. That was something I have never seen others do with a measurement report. They gave me the square footage and sizes. That report was emailed to me with an area view and detailed viewing of our surroundings. I thought it was a really nice way to let people know how they are getting a service, with the report and rapport. The staff was excellent. Dominic, the head of the crew, answered all my questions and reassured me of things when he had to come into the house and do things in the attic area. I thought it was great. I am really impressed with their service. Hopefully, I will use them again in the next twenty years. They are pretty good.
They went above and beyond. It was an insurance issue. They helped us in dealing with the insurance company on a matter that took more than two years to deal with. As soon as Pinnacle got involved, it was done in three months. I'm more than happy with the customer service we received and the quality. They were caring, helpful, and followed up on everything. They did exactly what they said they were going to do and then some. We wouldn't go with any other company.
I thought they did a very good job. I was very satisfied with them.
In the process of developing an estimate, Pinnacle was exceptionally thorough in identifying all issues and repairs that needed to be addressed before the actual roof installation. On site during the roof installation, Pinnacle was also exceptionally thorough in identifying additional, not previously visible, issues that needed to be addressed. We are extremely pleased with all the work that Pinnacle performed.
The representative from Pinnacle Roofing was thorough and took an incredibly long time inspecting our roof, going into the attic and actually getting up and walking around on the roof. He took photographs and addressed problems that needed to be incorporated in the new roof and fixed an issue where water was coming in around the bathroom fan. We were impressed with his knowledge and professionalism. The crew installing the roof were hardworking, showed on-time, and did a thorough cleanup afterwards. We are very pleased with the work done by Pinnacle Roofing.
I think they are an excellent company for anyone considering a new roof. We are very pleased with our relationship with them.
From the initial phone call, to the final inspection, they were very prompt, professional, organized. No complaints at all.
Absolutely the most professional company! They were easy and accomodating. They were five stars from A-Z.
We got 3 bids and were the most impressed with Pinnacle Roofing for the quality of their products and their professional communications.
**Displaying 16 Owens Corning Roofing reviews with comment.
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