* Scores based on all feedback for this contractor.
Total Ratings (160)
All Reviews with Comments 9
"BUSINESS INTENTIONALLY, NOT ACCIDENTALLY"! We firmly believe that long-term customer satisfaction is the cornerstone to any company's success. To continue to meet the changing needs of our valued customers, we work very hard to provide a happy experience through each step of all of our projects, regardless of its size. Before, during, and after completion of a project we keep the work area clean and organized with tools and materials neatly placed out of the way. To us this is a necessity as many of our projects are in and around your home. You shouldn't have to feel like you are living in a construction zone.
Reviews with Comments**
Showing Recent Reviews with Comments
Very professional. Would recommend to anyone who is looking for a new roof.
We would use them again! The installation crew was very professional and accommodating. The whole experience was very good! Thank you for making roof replacement as easy as it could be!
The quality of the shingles themselves by Owens Corning are good. The installation, cleanliness, and professionalism of Russell Construction is deplorable. There were razor blades, nails, screws, tar on the white gutters, debris, and green and clear plastic left everywhere. I don't appreciate being called a liar and told I must pay the remaining bill regardless of if there is a soft spot on the new roof. I said, "Let's wait for the Owens Corning inspector to come make a decision on the soft spot." I paid to have the entire roof and decking fixed. Why is there a soft spot? Why was I threatened with a home lean if I don't pay the remaining bill before my roof is fixed?
I was very pleased every step of the way with Russell's construction. They came out ahead of schedule. Everything was right. The work site was kept very clean for taking the entire roof off. I was pleasantly surprised by how they kept things clean every day, not just after the job was done. I was very happy with that.
I am very pleased with Russel Specialty Services regarding every aspect of our home and shop re-reroofing project. There were many problems to solve and they tackled all of them professionally with daily communication. I am so glad I went with a locally owned and operated business who I know will be around for any further questions I may have. Rueben Russell treated us like family. Definitely 5 star service!
The company was very professional. They informed at all times if there were any issues. There were no issues other than the weather. They were easy to work with. They kept me very well informed at all times and of each step of the process until the job was completed.
Everything went as planned. It was scheduled a couple of weeks late, but that was due to weather. We had a lot of wildfires.
They did an awesome job. I was very satisfied, and I would recommend them to anybody.
They did an awesome job.
**Displaying 9 Owens Corning Roofing reviews with comment.
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