I highly recommend them!
They called when they said and did everything on time. We had a big storm come through and they went ahead and put our roof on. We were very happy about that.
We are absolutely pleased and impressed with the professionalism and quality of service Five Star provided. I will definitely recommend to others.
Andrea was very professional and nice to work with.
The installers were professional and the materials are good. We just went through a storm and all the shingles are where they are supposed to be. They withstood 114 miles winds. Everything was done like it was supposed to be.
I thought the materials and people at Five Star were great! The installation crew was very professional and did a marvelous clean up job! I was satisfied with their work!
Miguel and Ryan did a great job!
I would recommend the project manager. I think his name is Phil.
I am going to have them replace my vinyl siding. I am still waiting to get scheduled for that. They did a very good job and I was happy with the results. The workmanship was very good.
I would not suggest them to anyone. It is all about quantity and not quality. I paid a lot of money and it does not look good.
They did a great job on the roof. They had a rain delay, but still got it done by 1.
We are very satisfied with the work that they did.
From the start of the project to the end it was done quickly and efficiently.
They are great help with insurance company adjusters.
I highly recommend them. They are a wonderful company.
Mark Fischer could not have been a better person to work with. He was helpful, pleasant, thoughtful, and everything I needed. I am very pleased with my roof. I will also be using them to put siding on my home.
They scheduled me quickly however, I had to get someone to come out 3 to 4 times and clean nails out of my yard. It also took them a while to fix my gutters and one day they just showed up. They didn't schedule an appointment or anything.
Five Star Home Improvement did a tremendous job. They left no debris in the yard, and did a wonderful job!
There are some things they did very well and some things they have a lot of room for improvement on.
Five Star did everything they told me they were going to do they were in and out in a day.
I can't believe how fast the job was done. The crew of ten came and they did 4 buildings(the house, the garage and two sheds) in seven and a half hours with a one hour lunch break. It was really impressive how every person did their job.
They did seem to work very well with the insurance adjuster which was very helpful for me so that was great.
Just an overall negative experience. A roof is such an important part of a house—not only aesthetically but structurally. It is a huge investment. Communication and follow through with 5 Star was horrendous. I’m very glad it is over with. I will not be recommending them to anyone. Hopefully I won’t have any warranty type problems because I dread having to work with them again.
There were a few 3-stars in my review. During clean-up, they swung open a gate from their trailer, and it damaged my enclosed trailer. The crew leader has not gotten back to me to resolve that issue and it has been over a month.
They were very efficient with time, and completed the job in one day. It was amazing how they completed the work, and the quality was very good.
I was overall very satisfied with the job they did.
They are very fast and their work is always good!
Five Star Home Improvement, LLC did a nice job on my roof.
I was impressed with the time it took to finish the job and the clean up. Also the crew was amazing.
Job well done.
I am delighted with the work completed by the Five Star Home Improvement. Additionally, Five Star Home Improvement is very efficient.
It was amazing how fast the installers were! They came at 8:00 and by 1:30 they had roofed our house, an addition, a 2 and a half car garage, and a small garage and left it very professional when they were done. Any time I would call the office with a question it was quickly solved and handled.
They worked quickly and professionally. They had a good clean up.
Five Star Home Improvements was fast, proficient and professional.
They provided an unprofessional installation and sales staff. I am unsatisfied with quality of work done, and they did little to nothing to resolve issues. Damage was done to my home that they did not fix. They were very messy and unprofessional altogether.
Great info early on, I felt very comfortable with people. Everything seemed smooth until it got to the point gutter was supposed to be put up and communication ceased and clean up was not appropriate from my view. If I were in a more flexible situation, it would've been somewhat ok, but I prefer gutters being put up immediately for pure value I'm trying to sell my home.
Chris was very nice, and he explained everything to me. I was completely satisfied with everything. I love it, and it is beautiful.
We were very pleased with the workmen and the job they did. We also liked the materials.
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