* Scores based on all feedback for this contractor.
Total Ratings (370)
All Reviews with Comments 19
Your Leading Central Florida and Jacksonville Roofing Contractor Since 1993 At Universal Roof & Contracting, we have one goal: your ultimate satisfaction. This means providing you with top-notch products and services, resulting in an excellent experience for you as your property value increases and you enjoy your time in it for the years to come. We have been working with homeowners and businesses in Central Florida and Jacksonville for more than 25 years, so you can trust that we have a good grasp of the challenges you face, making us highly capable of taking care of your exact needs.
Reviews with Comments**
Showing Recent Reviews with Comments
Universal Roofing has done several jobs at my home and every time they have been professional, courteous, timely and keep you abreast of everything going on. The workers are fantastic and I highly recommend them.
I have worked with them multiple times and they always come through strongly. They do what they say they would do. I have recommended them to friends and family.
As far as I am aware, Universal Roof & Contracting was exceptionally professional, very knowledgeable and not only them being knowledgeable, but they kept me up to date with everything going on, so I am very satisfied up to this point.
I am very happy. This is our second roof from Universal Roof & Contracting, and both experiences have been first class.
I was very satisfied with the services that I received, and the communication between the sales representative and the project manager.
From the initial presentation to the installation, everybody did a great job. I have no complaints. Brittany did a wonderful presentation because I compared it to other quotes, and she's the only one who did a full presentation on what would be used throughout the process. The installation did the job in one day. The project manager communicated with me. Everybody did their part and they did really great. They had the colors that my wife wanted.
I first called Universal because they did a few houses in the neighborhood and my neighbor recommended them to me. When I called to get an estimate, they were here the next day. I am very happy with the results of the job. The crew was very professional, knowledgeable, and took a lot of time to clean up and pick up the nails.
The work they did was absolutely incredible. The crew was well choreographed and every man knew his job. They had supervisors on hand, though the crew was so well organized that it appeared they needed no supervision. The job turned out beautiful and we have had no roof leaks since finishing. We have had 2 or 3 heavy rains. We very pleased.
I would recommend Universal Roof & Contracting to do your roofing job or replace your roof at any time.
Everything went down accordingly and if I had any questions they would answer them. I would recommend them.
They were excellent.
The workmanship was outstanding. They made sure the surroundings were safe at all times. They communicated very well. The compassion they showed was outstanding, not just for the resident but also for themselves.
We have owned this home for 53 years and replaced the roof several times. Universal Roofing & Contracting have been the best company to deal with. They had a manager on site, and kept me informed at every turn. Project was completed ahead of time and on budget. I am very impressed with Ken and his company. Thank you Universal Roof and Contracting.
Universal Roofing did a first rate job replacing my hail damaged roof. Julio the supervisor did an outstanding job overseeing the crew on the roof. The roof crew was first rate as well as Julio. I recommend Universal Roofing without qualification. Thumbs up !!!!David
Maybe they were having a bad day! But they did not have to include me in it! Considering three homes in my neighborhood were also installing new roofs, one at the exact same time. It was a night and day comparison. Mine was the nightmare!
Universal Roof & Contracting were professional and any questions I had, they were able to answer.
Ken was very knowledgeable and worked well with the insurance company to resolve my issues.
Warren, Brandt and Devin were overall great to work with. Professional, understanding and extremely helpful.
They are exceptional! There are few companies that provide as good of service as they do. You can take their word to the bank. I think that they have even improved from the last time that we used them!
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