Their personnel were ver professional, the crew leader went above and beyond to see that I was satiisfied.
I own an old home so we've had many people come out to service our needs. We saw the recommendations for Red Dog's Roofing online, and every single one that we read, they said it was great. They are the only company in 30 years to do exactly what they said they would. They were there when they said they would be and even called beforehand to inform us of their arrival time. The office personnel and the owner of the company were perfect. They replaced siding and fascia that wasn't even their fault. When the fascia fell off, they called the owner and immediately he said to fix it. Everything was above and beyond expectations. Everyhting we read about the company was true. There were no extra charges or arguing. Red Dog's is the best company out of all the companies that have worked in my house.
Very nice people....easy to talk/discuss relative to the project, materials, time line.
They were very professional and we were very pleased with their services.
Note: I'm not sure where this 3-star rating comes from as the survey does not actually allow me to change it from 3. This rating would be at best 1 star if Patrick had not intervened and personally come and work with a more knowledgeable crew to correct the workmanship issues. Had Patrick and the installation crew initially lived up to what was presented by Mike the rating would be 4 or 5 stars.
They were excellent.
Red Dog Roofing does awesome work. They offered a fair value for the materials and labor they provide.
The salesman / estimator, Mike, was very thorough in scoping out the project looking at the roof from the inside in the attic and outside on top of the roof as well. I was also shown the exact materials that would be used in the construction of my new roof and was given a written estimate when the meeting was done. Mike took into account my concerns and introduced a unique venting system that could be used on my house. I asked a lot of questions and he was very thorough and conscientious in answering them. I never felt the answers given to me were misleading nor was I ever treated in a condescending manner. Indeed, I felt like he took a genuine interest in my concerns and treated me respectfully.When the roof installation was being done, they had an onsite foreman, Butch, and also a project manager, Joe, who were there to oversee the entire job. The materials used were of high quality and the workmanship and professionalism displayed were outstanding. Any issues (minor) that came up were immediately addressed by Butch who, in turn, kept the project manager, Mike, informed of what was going on. Both men were courteous and professional in their conversations with me and any concerns or questions I had.My roof was installed in one day from tearing down the old roof, putting on the new roof, and cleaning up the surrounding areas. My house looked like nothing had been touched except for a new roof which even the neighbors commented on how good it looked.When the town’s building inspector was here to check out the roof, they were nit-picky but found no issues and even commented that the workmanship and materials were of high quality.
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