Overall I was very satisfied with the entire process. The staff and owner were 100% upfront and honest. The products used met or exceeded my expectations. The time line for the project went over by a couple of days due to weather but that is beyond the control of either party. I was originally told the job was scheduled for 6-8 weeks out but a last minute cancellation allowed me roof to get done less than two weeks after bid. Roof Works NW stayed true to their estimate and delivered the exact finished product I wanted. My only gripe is that with the current situation of the economy the project cost me about 30% more than if I had gotten it done the previous summer but all in all RWNW did an amazing job and I would definitely use them again.