MLM Home Improvement did well with the shingles and the warranty.
Very impressed with Chris Polhemus, who was extremely professional and knowledgeable, and the entire MLM team that worked together to replace our roof.
I felt MLM went the extra mile to make sure I was satisfied.
Everything worked out fine.
Ronnie was great in following up on emails and phone calls. Ronnie did a great job resolving issues with the Main Office Personnel with Mark in the Office. Would refer other work to Ronnie.
I would highly recommend them to do any exterior projects for my friends and family. They provide above and beyond 5 star service. They also live up to their company's core values!
I have only had the roof for about 2 months. I am pleased so far with the appearance of the roof.
I would not recommend MLM at all because the communication by the sales representative, Chris, that was very poor and he was not upfront about the cost until the work was completed. After requesting an addendum that I approved by email about a specific item with a specific cost, the price at the end was surprising higher that agreed on. He was trying to tell that the total cost was after applying the credits which is a none sense.
I like Joel Rosenbloom. He is very very good. I would definitely recommend. He walked me through every step of the way. He is very professional. He definitely helped me make the decision to go with this roof and with Owens Corning. Many homeowners only do this once in a lifetime. He is very trustworthy and made me very comfortable and made me feel like I was making the right decision. He is very good.
The work done very well and professional
Great job! I am very happy with my new roof.
Overall, we are satisfied with the work that MLM Home Improvement did on our home and we would recommend them to other people.
Excellent project execution. Very professional crew, quality materials and superior warranty! Very satisfied with MLM and enthusiastically recommend MLM for home improvement projects!
MLM Home Improvement was organized, efficient, and professional.
Work was exactly as described. Personnel were friendly, responsive and thorough. All agreed time deadlines were met and I greatly appreciated their going to extra mile to get the project approved by our HOA. They literally did all the work. Fantastic!
Joel from MLM actually approached us after a significant wind storm to point out that we had roof damage. As a result of his efforts, we were able to get the entire roof replacement covered under our insurance. We are so grateful.
I was very pleased with the work. It turned out very well!
The experience we had with the salesperson, selling us the premium product and then writing a contract for a general roof was very upsetting. It was also upsetting that the coordinator for the job who met with us prior to the job did not show up the day of the project, nor did the salesman. If we did not recognize that the product on the roof was not what we ordered we would have had an inferior product on our roof and charged for the premium. Even the metal strips that were under our windows were black instead of brown and had to be torn out and replaced after the roof was completed. To this day I am not sure what is on my roof. We paid a lot of extra money for a premium roof. I could have had the same product for a lot less money and hassle.
I was surprised with the professionalism - from the first visit to estimate the scope and cost to the excellent workmanship and efficiency.
The sales staff and installation crew were professional.
Quality products and good workers. We are happy with the finished product.
The crew was hard-working and very nice. The roof looks good, and the foreman made sure that some boards were replaced and the crew redid some of their work to replace those boards.
Great company to work with, extremely professional, and their work, as well as their staff, is outstanding. Highly recommend their rep Joel R. who was my main contact throughout the job. We'll be calling back when we're ready to replace our windows! Thank you so much - I wish all our contractor projects went half as smoothly as this one.
Joel was very professional.
Nice, professional people. Good quality in materials. Very good cleanup after the project was completed.
The restoration work was superb and the roof looks fabulous. I would highly recommend them.
MLM Home Improvement did a great job. They are friendly, professional, and timely. They make sure that everything is correct.
They were very professional and easy to work with. They also have high-quality products and on-time installation.
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