They are good to work with.
As with any contractor, maintaining open lines of communication and being present while the work is going on is key to a successful and positive engagement. Guardian let me watch the entire install, point out deficiencies and even pause work when I thought things were not up to par, They addressed all my concerns and earned their completion signature. Yes, they were more expensive than the other four bids, but I have peace of mind and no lingering issues that I have to waste time on or address out-of-pocket.
Satisfied with final product. Clean-up was completed after dark and not done well. Small amount of debris left on ground and surrounding trees. No nails though. Had water damage to ceiling panels that needed to be repaired. Guardian did it, but required several separate appointments to complete the job. I do think the roof is a high quality roof and now that it's finished I don't expect any problems.
Really great to work with, they worked with us and our crazy schedules.
I am so pleased with this company that this is the second time I have used them. I am so pleased with every aspect of the company that I have referred them to friends and family.
Terrible communication and follow up. Lack of professionalism in nearly all levels. While the instillation crew seemed competent, they seemed unable to communicate effectively, and at times made us feel uncomfortable. Almost total lack of customer consideration in this project.
VERY DISAPPOINTED! I had water damage inside my home after the new roof was put on and Guardian will not respond to my requests to show up, diagnose and fix!!!
Save a headache and use someone else.
I have used Guardian Roofing before and as last time the did a outstanding jop. My new roof looks great and a job well done, they were on time and the clean up was great.
The job was very professionally done, and I am very satisfied with the product.
I was 100% satisfied, and would use them again.
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Guardian Roofing co-founders Matt Swanson and Lori Swanson have collectively worked in the roofing industry for more than 60 years and started the company in 2005. Guardian is well-known for their deep commitment to customer service and team of high-quality, professional contractors. The Guardian team serves thousands of customers across the Puget Sound region and is passionate about helping homeowners make their roof last for life. When customers choose Guardian Roofing, their experienced, trained contractor team spends as much time as each homeowner needs to understand the condition of their home, and the actions necessary to correct the problem. This often means utilizing maintenance and repairs whenever possible – rather than focusing homeowners solely on the purchase of a new roof when they may not need one. This commitment to honesty and integrity has helped the company grow and thrive, while gaining loyal customers across the Puget Sound Region.