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Roofing Contractor Profile

Klam Construction LLC

249 Ratings
7520 SE Harmony Dr | Portland, OR 97222
(503) 387-6929 http://www.klamconstruction.net
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99% Communication
99% Value Received
100% Likely To Recommend
99% Quality Of Workmanship

*Scores based on all feedback for this contractor.

Reviews with Comments**

Showing Recent Reviews with Comments

Lori E of Beaverton, OR | 2020-05-26

From the first visit from Abel to inspect the roof replacement project to the completed project, we were very happy with the overall experience that we had with Klam Construction, LLC. They were not the least expensive and not the most expensive....we selected them due to a trusted friend's recommendation as well as the thorough plan that was provided with the estimate for the project along with the professional interaction we had with Abel. I would highly recommend them for a roofing project and happy to provide a high level recommendation for them.

Tim M of Hillsboro, OR | 2020-05-20

Was given two bids with with different levels of service, both were competitive with other contractors. Chose them off good recommendation of two previous customers.

Tamara W of Portland, OR | 2020-05-20

Abel and his crew are professional in all respects; timely, efficient, hardworking and careful. Abel and Katie are great communicators and I would not hesitate to recommend this company!

Paul S of Welches, OR | 2020-05-12

Everyone at Klam Construction was professional and friendly. We are very happy with our new roof.

Niraj R of West Linn, OR | 2020-05-12

The entire experience with Abel was smooth and satisfactory. As noted by others, Abel comes across as a man if his word, and I experienced it first hand. He is very fair in his pricing, explains details of all the features, why they are needed, doesn’t oversell. He even helped put better quality gutter guards at a reasonable price when I mentioned our prior ones were overflowing. His crew is also very professional, works very hard, keeps things clean, don’t clutter around and clean up at end of every day. Abel and his team went above and beyond in helping with few miscellaneous items around the house. Would definitely recommend getting your roof done with Klam construction. We get many compliments for our new roof from neighbors.

Dale & Maria C of Portland, OR | 2020-05-12

The owner of Klam Constr. was extremely thorough in checking my old roof and in explaining what the new one would entail. Everything was done as promised, the workers did a great job and everything was done on time. The roof looks good and I'm glad I chose them to do the job.

Tim H of Hillsboro, OR | 2020-05-12

The Klam team responded to all my questions, did a great job on the shingles replacement and left the job site clean. Even painted the metal chimney to make it look new and match the new black roof.

Verna L of Portland, OR | 2020-05-07

We were very happy with the professionalism of Klam Construction. He took the time to explain their process and the new roof gave our home a nice look. They cleaned up well after their work. We have no complaints at all over the work they did.

Kathy P of Portland, OR | 2020-05-07

We would highly recommend Klam Construction for roofing. Abel Serrano was thorough and complete in describing our roofing problems and needs. His foreman came on a Saturday to set everything up for the crew to start on Monday. The crew was hard-working, efficient and courteous. They finished the job in 2-1/2 days.

Nancy V of Tualatin, OR | 2020-04-21

They were extremely professsional and I was impressed at how they cleaned up every day, it was pristine. They did a wonderful job.

Joe B of West Linn, OR | 2020-04-21

Abel and his crew were professional and outperformed any of our expectations.

Bill K of Beaverton, OR | 2020-04-17

This was a major expense and I did a lot of research, and only considered well-recommended companies, of which Klam Construction was one. A key reason I selected Klam for the full replacement project was their detailed bid and analysis of where my roof issues were, and what was necessary to address these issues. The bid was very competitive on the dollars and cents. The project itself was commenced and completed timely, with the job site well policed every day. The core crew on my house had worked together for several years and it was easy to see they worked well together and enjoyed working together. I am happy to recommend this company without any reservations.

William T of West Linn, OR | 2020-04-17

Klam was great to deal with throughout the whole process. From the very competitive estimate to quick quality work from crews on site. We appreciate the very good experience we had with Klam Construction.

Sandra & Gary M of Boring, OR | 2020-03-30

Klam Construction has earned our five-star rating. From beginning to end, each Klam employee with whom we worked provided stellar service in every aspect of our roof project. They gave us a beautiful new roof in a timely manner. Everyone was polite, respectful of our property and clearly interested to provide a quality product with quality service.

Russell F of Tualatin, OR | 2020-03-25

We chose Klam from a competitive among the top rated roofing companies in our area. From the very beginning of the process, it was clear that Ablel and his team had the vision and the experience to do the job right the first time. The project was completed in the allocated time, for the bid amount. No issues at all. They used superior materials and the craftsmanship is top notch. I would recommend them without hesitation.

Cary & Cathy G of Portland, OR | 2020-03-24

We were extremely happy with Klam and their employees. Their knowledge and experience in the roofing industry is very evident. The staff was wonderful to work with, from initial quote to final inspection. We were impressed with their attention to detail and organization on-site. We would definitely recommend this business!

Bruce M of Beaverton, OR | 2020-03-24

Our 20-year roof started leaking after 35 years (go figure). I checked the Nextdoor app and asked friends for roofer recommendations, and chose three from whom to get bids. The first one took a 10-minute walk around our house and sent a bid. He didn't seem that interested in our business. The second one got on our roof and checked it out. He sent a bid that was identical to the first person's bid but warned us that there definitely would be rotten plywood underneath the shingles that would need replacing, and possibly damage in the attic, but he wouldn't know how much (and at what cost) until he started replacing the roof. I would have gone with him, because I trust the realtor who recommended him, but I wanted one more bid.KLAM Construction had outstanding reviews on several sites, so I scheduled an estimate. Abel, the owner, first did a thorough inspection of the roof. He explained where the water was leaking, where the original roofer had cut corners, and what a modern roof would consist of. Then he did an equally thorough inspection of the attic, taking pictures to show me some sheets of plywood that would need replacing, and saying that there might be more under areas of the roof that weren't visible. Fortunately, there was no other damage. He told me to add some insulation strips to the edges of the attic hatch. Then he gave me a detailed explanation of the entire roofing process, including technical details (I have an engineering background and wanted to hear them), and told me about the platinum-level warranty offered by Owens Corning. Abel's bid was somewhat higher than the other two, but the warranty more than made up for that, and the roof would some extra ventilation features that the other two roofers hadn't offered. Also, I wanted to give our business to Abel because he had gone far beyond what the other two had done in terms of his inspection and explanations.After that, Katie, his coordinator and assistant, took care of the contracting and scheduling. She was a pleasure to deal with during the entire process! We thought it would take a couple months to get on the schedule, because it was the busy (rainy) season, but our roof is simple, and there was a three-day break in the rain, so Katie was able to schedule a crew for that week. The crew was polite and professional. The process took two and a half days, and the crew cleaned up everything at the end of each day.On the last day, one of the crew members told us that he had accidentally punched a hole in our ceiling, and was very apologetic. These things happen, and Katie scheduled a ceiling-repair person to come fix the ceiling. He did an excellent job, and we can't even tell where the damage had been.Our new roof is beautiful! I can't recommend KLAM Construction highly enough. I'd use them again if my wife and I ever need a new roof, but if we stay in this house, the roof will outlive us. :-)

John P of Portland, OR | 2020-03-24

They did a wonderful job!

Seth S of Portland, OR | 2020-02-24

I was so happy to have found Klam Construction. After taking bids from several other companies that often failed to fully address our roof's ventilation issues, we got a complete bid and a well explained proposal from Klam Construction. Our small roof needed a lot of work and it was done to a very high standard. The "designer" shingles that we choose look great. We were happy with the process from start to finish.

Response from Klam Construction LLC

Thank you for another success story. Our goal is always a fair price combined with quality product and craftsmanship. Thank you for your business and taking the time to give us this review. - KLAM

Michael B of Oregon City, OR | 2020-02-20

Klam Construction is probably one of the most professional companies I have worked with in 45 years in the construction industry.

Response from Klam Construction LLC

Michael, Thank you for your business and this wonderful review. Customer satisfaction is a top priority - KLAM

Ben M of Portland, OR | 2020-02-19

Klam construction is the best. Abel, Katie and the team are fantastic. No-brainer, Klam should be your roofer

Response from Klam Construction LLC

Thank you for sharing another KLAM success story. "Our customers are the heart of our business. Without them KLAM would not exist, so we work very hard to take care of them, to answer their questions, to keep them informed on their job’s progress, to make sure they are happy with their new roof." - Abel. Thank you for choosing KLAM

Brian T of Portland, OR | 2020-02-03

I received 3 estimates for my roof. Abel spent the most time of anyone and provided the most detailed description of the project. He even noticed we'd had problems with squirrels and addressed how he would squirrel-proof my roof. When the 3 estimates came in, we were pleasantly surprised that Klam's was the lowest. Based on how much time Abel had spent with us and the warranty offered, my wife and I assumed Klam's estimate would be much higher than the others, and I would have been willing go with Klam if it had been a little higher than the others. They offered the best warranty by far with no extra cost. Klam contacted me 1 month earlier than they estimated to let me know they were ready to schedule. When the weather delayed the first day of work, Katie left messages keeping me appraised how they intended to proceed. The crew did a great job tiding up after the work was done. Overall, I'm very happy with Klam Construction.

Response from Klam Construction LLC

Thank you for your business and your review. Glad we achieved our goals of another happy customer. - KLAM

John & Gail J of Gresham, OR | 2020-01-31

Abel provided us with the information that we needed to make an informed decision and never brushed off any of our question or concerns. The job was done quickly with a minimum of disruption. The cleanup afterward was almost perfect and when one piece showed up later, they came promptly to verify that everything was okay.

Response from Klam Construction LLC

Our customers are the heart of our business. Without them KLAM would not exist, so we work very hard to take care of them, to answer their questions, to keep them informed on their job’s progress, to make sure they are happy with their new roof." - Abel. Thank you for choosing KLAM and for giving us this review - KLAM

Jay L of West Linn, OR | 2020-01-16

See below

Cindy B of Portland, OR | 2020-01-07

Top notch staff in the office and the installation crew.

Response from Klam Construction LLC

Thank you for choosing KLAM and giving us this review. Enjoy your new roof! - KLAM

Jackie R of Boring, OR | 2020-01-04

Everything was great, they were very nice and showed me all the materials and were very thoughtful. They kept things clean and protected. I was very impressed.

Response from Klam Construction LLC

Happy customers are what we are all about. Offering a quality product at a fair price. Thank you for your business and for this review. Enjoy your new roof. - KLAM

Thane G of Beaverton, OR | 2019-11-26

Crew did a great job. Removed two layers of roofing, and all the plywood took everything down to the rafters and replace the roof, added new venting all in 2 1/2 days.

Response from Klam Construction LLC

Thane, We are glad you are pleased with the out come of your roofing project. Happy customers are what we are all about. Thank you for this review and for choosing KLAM to take care of your roofing needs. - KLAM

Kate S of Oregon City, OR | 2019-11-23

All of my neighbors have used Klam for their roofing projects and I got their info from my next door neighbor. I couldn't be happier with my new roof and the process. Everything was wonderful!

Response from Klam Construction LLC

Hi Kate, Abel is excellent at taking the time to make sure our customers understand the project. We are truly blessed to have him as our leader. KLAM’s vision is to consistently provide a quality product at a fair price while providing superior customer service. Thank you for taking the time to give us this review and thank you for choosing KLAM for your roofing project. - KLAM

Andy B of Hillsboro, OR | 2019-11-16

All the employee's were great. Arrived on time, cleaned the entire area each night. The office staff kept me informed. I have already recommended Klam construction to friends

Response from Klam Construction LLC

Thank you for choosing KLAM, for this review, and for the recommendation.

Doug R of Tualatin, OR | 2019-11-01

I think Klam Construction has nailed it the way a costumer should be treated. Honesty, neatness, reasonable pricing, quality of products and great to work with.

Response from Klam Construction LLC

Hi Doug, You called it! That is and always has been KLAM’s goal right there! Thank you for choosing KLAM to work on your roofing project and taking the time to give us this review. - KLAM

Jill F of Portland, OR | 2019-10-29

It was a really great experience. I felt like I was very informed about the work to be done, what the price was and seemed fair. I am happy with the work that was done. It was really great working directly with Able the owner and his crew.

Response from Klam Construction LLC

Hi Jill, This is the out come we always seek here at KLAM. Superior craftsmanship at a fair price and happy customers. Thank you for taking the time to give us this review and for choosing KLAM to take care of your roofing project. - KLAM

Greg M of Gresham, OR | 2019-10-08

Easily the best decision we've ever made in the contracting/home improvement area for our home. From Abel to Katie, plus every employee in between, total professionalism, reliability, and quality. A roof is a large and expensive project (we received five full bids), and we couldn't be happier we chose KLAM! You won't be sorry if you do too!

Response from Klam Construction LLC

Greg, Thank you for taking the time to give us this review. And we are glad to have you as another happy customer. Thank you for choosing KLAM to handle your roofing project. Enjoy your new roof. - KLAM

Steve M of Oregon City, OR | 2019-09-20

I had three companies come out to give me a quote and feel very fortunate that Klam was one of them. Abel was the only one to go up into the attic and educate me on venting problems that are common to homes of the period of which ours was built. They didn’t just put on a new roof, they upgraded what would eventually become underlying problems.

Response from Klam Construction LLC

Abel takes great pride in being thorough. We want nothing less then a quality roof at a fair price and happy customers. Thank you for choosing KLAM do handle your roofing project and for taking the time to give us this review. - KLAM

Peggy S of Portland, OR | 2019-09-12

I was so pleased with this team that replaced our roofing, was impressed with the care they took to protect plants, and bushes around our house, even forming a wooden tent over container plants in front. Each night the grounds were gone over all debris picked up, finding only 4-5 nails totally hidden in one area. Totally amazed & so appreciate the time & care taken. The end results look so good, and have brought rave reviews from our neighbors. The ole adage “you get what you pay for” is once again proven true???? Huge kudos to Klamath Construction.

Response from Klam Construction LLC

Thank you for taking the time to give us this review. Customer satisfaction is the #1 priority here at KLAM. We take pride in delivering a superior product and great customer service all at a fair price. Thanks again for choosing KLAM to perform your roof replacement. - KLAM

Dan C of Portland, OR | 2019-09-05

We couldn't be more satisfied with how our roofing project went. Klam Construction was helpful, communicative, and professional at every step in the process.

Response from Klam Construction LLC

Thank you for choosing KLAM for your roof replacement. We are glad to hear that we exceeded your expectations. We always want to provide our customers with the best possible experience.

Ann & Tom P of Beaverton, OR | 2019-09-05

I would highly recommend Klam Construction!

Response from Klam Construction LLC

Thank you for your business, referral and for taking the time to give us this review. Truly appreciate all of them. - KLAM

Mary R of Portland, OR | 2019-08-14

I was overjoyed with everything about Klam Construction and their work on my new roof.

Response from Klam Construction LLC

Hi Mary, We are very happy you are pleased with your roof and our performance. Customer satisfaction is a huge priority for us. Thank you for choosing KLAM and for taking the time to give us this review. - KLAM

Rodney G of Beaverton, OR | 2019-08-13

Klam went above and beyond with my roof. I have already recommended them to others.

Response from Klam Construction LLC

Hello Rodney, Thank you for choosing KLAM to handle your roofing project. We are glad that we achieved our goal of providing you with a quality product at a fair price and great customer service. Enjoy your new roof - KLAM

Matt K of Lake Oswego, OR | 2019-08-08

Can't tell you how impressed I was with Klam Construction. I did other estimates and Able did the best job of breaking everything down and explaining everything. Just made me feel more comfortable to choose them. Plus, my neighbor used him and was very pleased. Katie in the office was always so organized and the communication was awesome. Abel and his crew are so professional and appreciated how well they cleaned up after each day. Then when the job was done, Abel came back and went through everything again to make sure I was satisfied with the job. I had been putting off my roof but now I am so happy it's done and fortunate to have chosen Klam to do the project!

Response from Klam Construction LLC

Hi Matt, Abel is the best! We love him here at KLAM. He is a great leader with a great vision; to provide a quality product at a fair price combined with superior customer service. All of us here at KLAM strive to make sure it all goes well. We are glad you are happy with your new roof. Thank you for choosing KLAM. - KLAM

Rick & Therese F of Tualatin, OR | 2019-08-05

KLAM is a first rate company. All personnel, from the owner on down, are a pleasure to work with. I had delays in having my solar panels removed and KLAM worked around the delays perfectly. Their estimate is detailed. The work is high quality and efficient. I can't recommend this company enough.

Response from Klam Construction LLC

Rick & Therese, We are glad that you are pleased with the outcome of your roof replacement. At KLAM we are always striving to give a superior product at a fair price with exceptional customer service. It was our pleasure to perform your roofing project. Thank you for your business, and taking the time to give us this review. - KLAM

Anthony T of Portland, OR | 2019-07-31

Klam Construction is THE BEST group of contractors I have ever hired. Highly recommended by me!

Response from Klam Construction LLC

Anthony, We are glad we could exceed your expectations. It is always our goal to provide a superior product at a fair price with great customer service. Thank you for choosing KLAM for your roofing project and for taking the time to give us this review! - KLAM

Jean S of Portland, OR | 2019-07-24

Abel was extremely easy to work with, and explained the modifications to convert our roof from a shake to a composite. Katie, the administrative contact, was timely and communicative when rain postponed our project. All in all, a first-rate operation.

Response from Klam Construction LLC

Hi Jean, We here at KLAM strive to give our customers the best possible experience for their roofing projects. We are glad you are please with our service. Thank you for your business and taking the time to give us this review. - KLAM

Eric S of Lake Oswego, OR | 2019-07-17

Klam is the company you should use for your next roofing project, the team is very professional, knowledgeable and friendly!

Response from Klam Construction LLC

Hi Eric, Thank you for choosing KLAM for your roofing project and for taking the time to give us this review. Enjoy your new roof! - KLAM

Brandt P of Portland, OR | 2019-07-17

Klam Construction is a contractor that I would happily do business with again. Being in the construction industry myself, I know how difficult it is to find good, quality contractors. Klam is one of them! From the initial phone call for quote to the final punch list walk through, I have been nothing short of impressed. I wish there were more like Klam!

Response from Klam Construction LLC

Hello Brandt, We strive to achieve this on each and every job we do. Customer service is the top priority here at KLAM. Thank you for choosing us to work on your roofing project and for taking the time to give us this review. We sure do appreciate our customers. - KLAM

Sue D of Beaverton, OR | 2019-07-17

Exceptionally knowledgeable and professional. Great crew, workmanship and cleanup. Recommend highly

Response from Klam Construction LLC

Hi Sue, It was a pleasure to work on your roofing project for you. We are pleased to welcome you to the family of happy KLAM customers. - KLAM

Greg F of Gresham, OR | 2019-07-17

This is our first roof ever and Mr Sarano, the owner stayed for two hours on the initial sales to explain it all. He when right down the list and showed us all the samples! He was by far the most communicative, kind and personable. I cannot say enough about him!

Response from Klam Construction LLC

Hi Greg, We love Abel too! He is a great leader and person. We thank you for your business and for taking the time to give us this review. Enjoy your new roof! - KLAM

Ann W of Portland, OR | 2019-06-30

Klam Construction was very easy to work with. After the roof inspection, I was clear on what needed to be done. I was offered choices in how to fix problems with the roof. The crew was hard working and very respectful. There were some rafters that needed to be repaired, but it was in an area of the roof that was collapsing - so it wasn't a surprise. I would wholeheartedly recommend this company to others.

Response from Klam Construction LLC

Hi Ann, Thank you for choosing KLAM to handle your roofing issues. Our customers are our top priority. Without happy customers we are nothing but “just another roofing company”. It is always our goal to maintain a great customer relationship by great communication and superior service. Thank you for your business and taking the time to give us this review. It was a pleasure working with you. - KLAM

John Z of Portland, OR | 2019-06-19

I would highly recommend Klam and would use them again if the need ever arose. They are super professional, got everything done on time, and were easy to work with throughout the entire process.

Response from Klam Construction LLC

Hello John, It was a pleasure to work on your roofing project! Thank you for choosing KLAM and for taking the time to give us this review. We work hard to achieve the best experience possible for our customers at a fair price. Welcome to the KLAM family of happy customers! - KLAM

Kari K of Beaverton, OR | 2019-06-15

The owner Abel was knowledgeable and his bid was very detailed and thorough. Every member of his staff was professional and easy to work with. We are very pleased with not only the job they did, but the process of working with them.

Response from Klam Construction LLC

Hi Kari, Thank you for your business and taking the time to give us this review. We are proud to add you to the growing family of happy KLAM Customers. 7. Our customers are the heart of our business. Without them Klam would not exist, so we work very hard to take care of them, to answer their questions, to keep them informed on their job’s progress, to make sure they are happy with their new roof. - KLAM

Burchiel D & Kim of Portland, OR | 2019-06-08

KLAM construction exceeded our expectations. Abel Serrano, the president of the company, was very thorough requesting a drone view of our roof, scheduling a meeting which included an outside walk around, a thorough attic inspection for dry rot/mildew, and an in depth discussion about the process of tearing off the old roof, placing the new and venting and their incomparable product guarantee. Abel rightly deserves to pride himself on his honesty and integrity. His estimate was very fair and was ready to go when we finally had enough dry days to proceed. His workers were always on time, courteous, worked exceptionally hard with appropriate breaks for food and water. They were courteous and cleaned up completely every night before they went home. We were amazed that they finished in only three full days. The work was beautifully executed. Abel scheduled a follow up meeting to review everything and discuss any concerns we might have had before requesting final payment. From the meeting with Abel, his fair bid, the communication with Katie/scheduler, the workers, the results, and follow up, we have only positive things to say about KLAM construction!

Response from Klam Construction LLC

Hi Debra & Kim, Thank you for taking the time to give us this review and thank you for choosing KLAM for your roofing project. It is always wonderful to hear how we did on a job and your words here epitomize what we try to achieve as a service company. Thorough, honest, fair compiled with great communication and superior craftsmanship. Thank you for being our customer. It was our pleasure to serve you! - KLAM

Keith C of Beaverton, OR | 2019-06-07

I'm always leery of highly positive or highly critical reviews but there is not much to complain about as of yet. Of course, time will always tell with regard to problems that may surface with time. If and when that may happen, I'll update this review.With that said, Abel showed up for the consultation right on time and was the most thorough and detail oriented of all the folks we interviewed for the job. After he left, I spoke to my wife and we both agreed he would be hard to beat. The price was very fair and on the lower end of the bids we received and I liked that there were no guesses, everything was clearly laid out in the proposal document. We were quoted the price which included 20 sheets of plywood and they wound up using 7 or 8 for the job. We would have had no way of knowing this, but they made sure we were refunded the cost of all the sheets that were not used. When we went through the post inspection process with Abel, I told him this and he wanted to make it clear that honest is very important for him and this business is largely word of mouth. My neighbors were all in amazement at how quickly the installation went and one of them also was really pleased with how he found absolutely nothing in his yard. Apparently that wasn't the case when he got his done and he was cleaning stuff up for months afterward.With all that said, I would have no problems recommending them to anyone looking for a new roof installation.

Response from Klam Construction LLC

Hello Keith, Thank you for your business and taking the time to give us this review. You stated very well here what is the heart of our company; to provide a great customer experience with quality craftsmanship and honest and fair pricing. We hope that nothing will come up in time, but if it does, rest assured we will be there to take care of it. Welcome to the family of happy KLAM customers and enjoy your new roof. - KLAM

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