I had three companies come out to give me a quote and feel very fortunate that Klam was one of them. Abel was the only one to go up into the attic and educate me on venting problems that are common to homes of the period of which ours was built. They didn’t just put on a new roof, they upgraded what would eventually become underlying problems.
I was so pleased with this team that replaced our roofing, was impressed with the care they took to protect plants, and bushes around our house, even forming a wooden tent over container plants in front. Each night the grounds were gone over all debris picked up, finding only 4-5 nails totally hidden in one area. Totally amazed & so appreciate the time & care taken. The end results look so good, and have brought rave reviews from our neighbors. The ole adage “you get what you pay for” is once again proven true???? Huge kudos to Klamath Construction.
Thank you for taking the time to give us this review. Customer satisfaction is the #1 priority here at KLAM. We take pride in delivering a superior product and great customer service all at a fair price. Thanks again for choosing KLAM to perform your roof replacement. - KLAM
We couldn't be more satisfied with how our roofing project went. Klam Construction was helpful, communicative, and professional at every step in the process.
Thank you for choosing KLAM for your roof replacement. We are glad to hear that we exceeded your expectations. We always want to provide our customers with the best possible experience.
I would highly recommend Klam Construction!
Thank you for your business, referral and for taking the time to give us this review. Truly appreciate all of them. - KLAM
I was overjoyed with everything about Klam Construction and their work on my new roof.
Hi Mary, We are very happy you are pleased with your roof and our performance. Customer satisfaction is a huge priority for us. Thank you for choosing KLAM and for taking the time to give us this review. - KLAM
Klam went above and beyond with my roof. I have already recommended them to others.
Hello Rodney, Thank you for choosing KLAM to handle your roofing project. We are glad that we achieved our goal of providing you with a quality product at a fair price and great customer service. Enjoy your new roof - KLAM
Can't tell you how impressed I was with Klam Construction. I did other estimates and Able did the best job of breaking everything down and explaining everything. Just made me feel more comfortable to choose them. Plus, my neighbor used him and was very pleased. Katie in the office was always so organized and the communication was awesome. Abel and his crew are so professional and appreciated how well they cleaned up after each day. Then when the job was done, Abel came back and went through everything again to make sure I was satisfied with the job. I had been putting off my roof but now I am so happy it's done and fortunate to have chosen Klam to do the project!
Hi Matt, Abel is the best! We love him here at KLAM. He is a great leader with a great vision; to provide a quality product at a fair price combined with superior customer service. All of us here at KLAM strive to make sure it all goes well. We are glad you are happy with your new roof. Thank you for choosing KLAM. - KLAM
KLAM is a first rate company. All personnel, from the owner on down, are a pleasure to work with. I had delays in having my solar panels removed and KLAM worked around the delays perfectly. Their estimate is detailed. The work is high quality and efficient. I can't recommend this company enough.
Rick & Therese, We are glad that you are pleased with the outcome of your roof replacement. At KLAM we are always striving to give a superior product at a fair price with exceptional customer service. It was our pleasure to perform your roofing project. Thank you for your business, and taking the time to give us this review. - KLAM
Klam Construction is THE BEST group of contractors I have ever hired. Highly recommended by me!
Anthony, We are glad we could exceed your expectations. It is always our goal to provide a superior product at a fair price with great customer service. Thank you for choosing KLAM for your roofing project and for taking the time to give us this review! - KLAM
Abel was extremely easy to work with, and explained the modifications to convert our roof from a shake to a composite. Katie, the administrative contact, was timely and communicative when rain postponed our project. All in all, a first-rate operation.
Hi Jean, We here at KLAM strive to give our customers the best possible experience for their roofing projects. We are glad you are please with our service. Thank you for your business and taking the time to give us this review. - KLAM
Exceptionally knowledgeable and professional. Great crew, workmanship and cleanup. Recommend highly
Hi Sue, It was a pleasure to work on your roofing project for you. We are pleased to welcome you to the family of happy KLAM customers. - KLAM
Klam is the company you should use for your next roofing project, the team is very professional, knowledgeable and friendly!
Hi Eric, Thank you for choosing KLAM for your roofing project and for taking the time to give us this review. Enjoy your new roof! - KLAM
Klam Construction is a contractor that I would happily do business with again. Being in the construction industry myself, I know how difficult it is to find good, quality contractors. Klam is one of them! From the initial phone call for quote to the final punch list walk through, I have been nothing short of impressed. I wish there were more like Klam!
Hello Brandt, We strive to achieve this on each and every job we do. Customer service is the top priority here at KLAM. Thank you for choosing us to work on your roofing project and for taking the time to give us this review. We sure do appreciate our customers. - KLAM
This is our first roof ever and Mr Sarano, the owner stayed for two hours on the initial sales to explain it all. He when right down the list and showed us all the samples! He was by far the most communicative, kind and personable. I cannot say enough about him!
Hi Greg, We love Abel too! He is a great leader and person. We thank you for your business and for taking the time to give us this review. Enjoy your new roof! - KLAM
Klam Construction was very easy to work with. After the roof inspection, I was clear on what needed to be done. I was offered choices in how to fix problems with the roof. The crew was hard working and very respectful. There were some rafters that needed to be repaired, but it was in an area of the roof that was collapsing - so it wasn't a surprise. I would wholeheartedly recommend this company to others.
Hi Ann, Thank you for choosing KLAM to handle your roofing issues. Our customers are our top priority. Without happy customers we are nothing but â€œjust another roofing companyâ€. It is always our goal to maintain a great customer relationship by great communication and superior service. Thank you for your business and taking the time to give us this review. It was a pleasure working with you. - KLAM
I would highly recommend Klam and would use them again if the need ever arose. They are super professional, got everything done on time, and were easy to work with throughout the entire process.
Hello John, It was a pleasure to work on your roofing project! Thank you for choosing KLAM and for taking the time to give us this review. We work hard to achieve the best experience possible for our customers at a fair price. Welcome to the KLAM family of happy customers! - KLAM
The owner Abel was knowledgeable and his bid was very detailed and thorough. Every member of his staff was professional and easy to work with. We are very pleased with not only the job they did, but the process of working with them.
Hi Kari, Thank you for your business and taking the time to give us this review. We are proud to add you to the growing family of happy KLAM Customers. 7. Our customers are the heart of our business. Without them Klam would not exist, so we work very hard to take care of them, to answer their questions, to keep them informed on their jobâ€™s progress, to make sure they are happy with their new roof. - KLAM
KLAM construction exceeded our expectations. Abel Serrano, the president of the company, was very thorough requesting a drone view of our roof, scheduling a meeting which included an outside walk around, a thorough attic inspection for dry rot/mildew, and an in depth discussion about the process of tearing off the old roof, placing the new and venting and their incomparable product guarantee. Abel rightly deserves to pride himself on his honesty and integrity. His estimate was very fair and was ready to go when we finally had enough dry days to proceed. His workers were always on time, courteous, worked exceptionally hard with appropriate breaks for food and water. They were courteous and cleaned up completely every night before they went home. We were amazed that they finished in only three full days. The work was beautifully executed. Abel scheduled a follow up meeting to review everything and discuss any concerns we might have had before requesting final payment. From the meeting with Abel, his fair bid, the communication with Katie/scheduler, the workers, the results, and follow up, we have only positive things to say about KLAM construction!
Hi Debra & Kim, Thank you for taking the time to give us this review and thank you for choosing KLAM for your roofing project. It is always wonderful to hear how we did on a job and your words here epitomize what we try to achieve as a service company. Thorough, honest, fair compiled with great communication and superior craftsmanship. Thank you for being our customer. It was our pleasure to serve you! - KLAM
I'm always leery of highly positive or highly critical reviews but there is not much to complain about as of yet. Of course, time will always tell with regard to problems that may surface with time. If and when that may happen, I'll update this review.With that said, Abel showed up for the consultation right on time and was the most thorough and detail oriented of all the folks we interviewed for the job. After he left, I spoke to my wife and we both agreed he would be hard to beat. The price was very fair and on the lower end of the bids we received and I liked that there were no guesses, everything was clearly laid out in the proposal document. We were quoted the price which included 20 sheets of plywood and they wound up using 7 or 8 for the job. We would have had no way of knowing this, but they made sure we were refunded the cost of all the sheets that were not used. When we went through the post inspection process with Abel, I told him this and he wanted to make it clear that honest is very important for him and this business is largely word of mouth. My neighbors were all in amazement at how quickly the installation went and one of them also was really pleased with how he found absolutely nothing in his yard. Apparently that wasn't the case when he got his done and he was cleaning stuff up for months afterward.With all that said, I would have no problems recommending them to anyone looking for a new roof installation.
Hello Keith, Thank you for your business and taking the time to give us this review. You stated very well here what is the heart of our company; to provide a great customer experience with quality craftsmanship and honest and fair pricing. We hope that nothing will come up in time, but if it does, rest assured we will be there to take care of it. Welcome to the family of happy KLAM customers and enjoy your new roof. - KLAM
KLAM Construction is far and away the most professional construction company I've ever done business with. They showed up on time, did what they'd promised, did it right the first time, protected my house and flower beds, and left my place spotless. They were always profession and courteous and explained thoroughly what to expect. I am totally impressed with this company and recommend them highly!
Hi Kathleen, Thank you for the stellar review! We are happy you are pleased with our performance and professionalism. Here at KLAM, our goal is always to provide a quality product at a fair price and combine that with a great customer experience. Enjoy that new roof! - KLAM
They were very organized and did a quality job. We are really happy with the results.
Hi Lon, Thank you for your review. Customer satisfaction is very important to us here at KLAM. From beginning to end of a project, we want to provide our customers with: good communication, quality product, superior craftsmanship, and all at a fair price. We hope you enjoy your new roof for may years! - KLAM
Abel, his crew, and his office staff were all great to work with. I'll definitely recommend Klam Construction to friends.
Hi Trieste, We are glad you are pleased with our services. Happy customers combined with quality craftsmanship at a fair price is what we are all about here at KLAM. Customer service is #1. Thank you for taking the time to gives us this review and your business. We look forward to providing the same to your referrals. - KLAM
The initial evaluations and estimates were very thorough and detailed, and the quality of the work performed by the installers was outstanding!
Hello David, We are glad that you are pleased with our work on your roofing project. Thank you for taking the time to give us this review and for choosing KLAM to renew your roof! - KLAM
Awesome experience! Handled everything professionally and on time. There was a small hiccup with our gutters but they handled everything quickly and efficiently without us having to deal with the gutter company at all. Great service! 5 stars for sure!!!
Hi Jesse & Amanda, We are so pleased that you are our newest happy customer! Happy customers are what we are all about. Thank you for taking the time to give us this stellar review. If there is ever anything we can help you with in the future, just give us a call. Enjoy your new roof and thanks for choosing KLAM.
We did research before the project and we ended up very happy at the end.
Hi Gannon, It was our pleasure to work on your roofing project. Here at KLAM we work hard to make sure we have happy customers. We are glad that you are our newest one! Enjoy your new roof! - KLAM
Klam Construction gave me a very reasonable price and was knowledgeable about doing the job right. Abel was friendly, answered all of my questions, and didn't try to sell me on anything more than I needed. I highly recommend him to anyone and have already referred friends to him.
Hello Jenn, We are very happy to hear that your roofing project went so well. Here at KLAM we strive to provide the best roofs with the best customer experience possible and it sounds like we did that here. Thank you for choosing KLAM to handle your roofing needs and enjoy your new roof. Thank you - KLAM
Abel, is a very nice guy and his team did an excellent job.
Overall fantastic experience! Can't say enough re: value and quality.
Hello Tim, We are glad you are happy with the outcome of your roofing project. Thank you for choosing KLAM and for taking the time to give us this review. - KLAM
As a general contractor myself I met with 6 roofing companies. I finally choose to go with Klam for the way they walked my though the details of materials and structural needs. The owner Able took his time to give me increadable understanding of what would be included in the job and full materials specification. He even trouble shooted another building issue I was dealing with one the property. From the time I booked with Klam the contract was clear, they aggressively moved me into the schedule before winter weather threats, pre-sceduled each step and followed up with my daily on the progress and projected remains of the full job. While some additional materials we used I received NO surprise change orders. THe most amazing part is have HARD THE CREW WORKS in sycronisity with each other. I never saw the job slow down. You would think they were fighting a fire the way they attached the job! When they left each night there was not the smallest chip of old roofing or even the dirt and moss that was in the demo! I even had all my yard leaves blown out! It was unbelievable. The crew was incredibly polite, helpful and respectful of my home office during construction. I so admire this company and the passion every member puts into their roll. All Star!!
Hi Kathryn, We are do glad to hear how pleased you are with the outcome of your roofing project. Thank you for choosing KLAM to do the work and for taking the time to give us such a stellar review. We strive hard here to be the best we can be. Thank you - KLAM
We had our shake roof replaced with composite and KLAM did an excellent job. Great communication, fair pricing and hard workers. I highly recommend!
Hello Andrea, It was a pleasure to work on your roofing project. Thank you for taking the time to give us this review and for choosing us to replace your roof. Enjoy your new roof! - KLAM
Excellent company! They did an outstanding job!
Hi Terri, Thank you for choosing KLAM to replace your roof. We like to go above and beyond! Glad we could make the experience good for you! - KLAM
As a residential homeowner, I solicited quotes from multiple top rated roofers. Klam was one of the few who did their full due-diligence during the sales process. The owner, Abel, came to my property himself and physically checked my attic, walked my roof, answered any questions I had, and listened to all of my concerns. He's a very friendly guy!After signing some paperwork, Klam had a crew on my roof in under two weeks. Everyone on the crew worked hard and had my roof completed in just over a day (my roof is real simple). They protected the surrounding property well, and cleaned up thoroughly. They even sent somebody the following day to double check the ground all around the house to make sure they picked up every last bit. Abel came back after the job was complete to address any issues that may have come up (there were none) and make sure I was satisfied with the job. Due to a supply and scheduling issue with the company that Klam subbed to do my gutters, Klam didn't ask for a penny until the job had been 100% completed. I understand that this isn't typical but was very cool of them to do for me.All said and done, it was a painless process with a friendly group of people and I would absolutely choose Klam for future roofing projects, which I won't need for many years thanks to a quality roof!
Hi Dan, We thank you for choosing us to replace your roof and taking the time to give us this review. We are glad that you had such a great experience with us. We are a friendly bunch and strive very hard to make the experience as good as possible for our customers. Enjoy your new roof! - KLAM
Great experience from start to finish. Explained everything very well and completed the work on time. The crew was great! They kept the site clean at all times. Very professional and well run organization. I would highly recommend them!
Hi Jim, This is the kind of experience we want to give to all of our customers! We are pleased to hear that it all went so well. Thank you for taking the time to give us this review and for choosing KLAM to work on your roofing project. Sincerely - KLAM
I have use Klam Construction on 7 different properties. They have yet to disappoint. They use quality products, perform quality craftsmanship, and have always been less expensive than all other bids. They are prompt, on time and clean up very well.
Hi Jon & Joy, Thank you for choosing KLAM for all your projects. We do appreciate your business and for taking the time to give us this review. As you already seem to know, here at KLAM our goal is to meet or exceed our customerâ€™s expectations. We are happy that we have met yours! Have a great day and enjoy your new roofs! - KLAM
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