Roofing Contractor Profile

Klam Construction LLC

178 Ratings
7520 SE Harmony Dr | Portland, OR 97222
(503) 387-6929 http://www.klamconstruction.net
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Feedback*

99% Likely To Recommend
98% Communication
99% Quality Of Workmanship
99% Value Received

*Scores based on all feedback for this contractor.

Reviews with Comments**

Showing Recent Reviews with Comments

Eric S of Lake Oswego, OR | 2019-07-17

Klam is the company you should use for your next roofing project, the team is very professional, knowledgeable and friendly!

Response from Klam Construction LLC

Hi Eric, Thank you for choosing KLAM for your roofing project and for taking the time to give us this review. Enjoy your new roof! - KLAM

Brandt P of Portland, OR | 2019-07-17

Klam Construction is a contractor that I would happily do business with again. Being in the construction industry myself, I know how difficult it is to find good, quality contractors. Klam is one of them! From the initial phone call for quote to the final punch list walk through, I have been nothing short of impressed. I wish there were more like Klam!

Response from Klam Construction LLC

Hello Brandt, We strive to achieve this on each and every job we do. Customer service is the top priority here at KLAM. Thank you for choosing us to work on your roofing project and for taking the time to give us this review. We sure do appreciate our customers. - KLAM

Sue D of Beaverton, OR | 2019-07-17

Exceptionally knowledgeable and professional. Great crew, workmanship and cleanup. Recommend highly

Response from Klam Construction LLC

Hi Sue, It was a pleasure to work on your roofing project for you. We are pleased to welcome you to the family of happy KLAM customers. - KLAM

Greg F of Gresham, OR | 2019-07-17

This is our first roof ever and Mr Sarano, the owner stayed for two hours on the initial sales to explain it all. He when right down the list and showed us all the samples! He was by far the most communicative, kind and personable. I cannot say enough about him!

Response from Klam Construction LLC

Hi Greg, We love Abel too! He is a great leader and person. We thank you for your business and for taking the time to give us this review. Enjoy your new roof! - KLAM

Ann W of Portland, OR | 2019-06-30

Klam Construction was very easy to work with. After the roof inspection, I was clear on what needed to be done. I was offered choices in how to fix problems with the roof. The crew was hard working and very respectful. There were some rafters that needed to be repaired, but it was in an area of the roof that was collapsing - so it wasn't a surprise. I would wholeheartedly recommend this company to others.

Response from Klam Construction LLC

Hi Ann, Thank you for choosing KLAM to handle your roofing issues. Our customers are our top priority. Without happy customers we are nothing but “just another roofing company”. It is always our goal to maintain a great customer relationship by great communication and superior service. Thank you for your business and taking the time to give us this review. It was a pleasure working with you. - KLAM

John Z of Portland, OR | 2019-06-19

I would highly recommend Klam and would use them again if the need ever arose. They are super professional, got everything done on time, and were easy to work with throughout the entire process.

Response from Klam Construction LLC

Hello John, It was a pleasure to work on your roofing project! Thank you for choosing KLAM and for taking the time to give us this review. We work hard to achieve the best experience possible for our customers at a fair price. Welcome to the KLAM family of happy customers! - KLAM

Kari K of Beaverton, OR | 2019-06-15

The owner Abel was knowledgeable and his bid was very detailed and thorough. Every member of his staff was professional and easy to work with. We are very pleased with not only the job they did, but the process of working with them.

Response from Klam Construction LLC

Hi Kari, Thank you for your business and taking the time to give us this review. We are proud to add you to the growing family of happy KLAM Customers. 7. Our customers are the heart of our business. Without them Klam would not exist, so we work very hard to take care of them, to answer their questions, to keep them informed on their job’s progress, to make sure they are happy with their new roof. - KLAM

Burchiel D & Kim of Portland, OR | 2019-06-08

KLAM construction exceeded our expectations. Abel Serrano, the president of the company, was very thorough requesting a drone view of our roof, scheduling a meeting which included an outside walk around, a thorough attic inspection for dry rot/mildew, and an in depth discussion about the process of tearing off the old roof, placing the new and venting and their incomparable product guarantee. Abel rightly deserves to pride himself on his honesty and integrity. His estimate was very fair and was ready to go when we finally had enough dry days to proceed. His workers were always on time, courteous, worked exceptionally hard with appropriate breaks for food and water. They were courteous and cleaned up completely every night before they went home. We were amazed that they finished in only three full days. The work was beautifully executed. Abel scheduled a follow up meeting to review everything and discuss any concerns we might have had before requesting final payment. From the meeting with Abel, his fair bid, the communication with Katie/scheduler, the workers, the results, and follow up, we have only positive things to say about KLAM construction!

Response from Klam Construction LLC

Hi Debra & Kim, Thank you for taking the time to give us this review and thank you for choosing KLAM for your roofing project. It is always wonderful to hear how we did on a job and your words here epitomize what we try to achieve as a service company. Thorough, honest, fair compiled with great communication and superior craftsmanship. Thank you for being our customer. It was our pleasure to serve you! - KLAM

Keith C of Beaverton, OR | 2019-06-07

I'm always leery of highly positive or highly critical reviews but there is not much to complain about as of yet. Of course, time will always tell with regard to problems that may surface with time. If and when that may happen, I'll update this review.With that said, Abel showed up for the consultation right on time and was the most thorough and detail oriented of all the folks we interviewed for the job. After he left, I spoke to my wife and we both agreed he would be hard to beat. The price was very fair and on the lower end of the bids we received and I liked that there were no guesses, everything was clearly laid out in the proposal document. We were quoted the price which included 20 sheets of plywood and they wound up using 7 or 8 for the job. We would have had no way of knowing this, but they made sure we were refunded the cost of all the sheets that were not used. When we went through the post inspection process with Abel, I told him this and he wanted to make it clear that honest is very important for him and this business is largely word of mouth. My neighbors were all in amazement at how quickly the installation went and one of them also was really pleased with how he found absolutely nothing in his yard. Apparently that wasn't the case when he got his done and he was cleaning stuff up for months afterward.With all that said, I would have no problems recommending them to anyone looking for a new roof installation.

Response from Klam Construction LLC

Hello Keith, Thank you for your business and taking the time to give us this review. You stated very well here what is the heart of our company; to provide a great customer experience with quality craftsmanship and honest and fair pricing. We hope that nothing will come up in time, but if it does, rest assured we will be there to take care of it. Welcome to the family of happy KLAM customers and enjoy your new roof. - KLAM

Kathleen N of Boring, OR | 2019-05-09

KLAM Construction is far and away the most professional construction company I've ever done business with. They showed up on time, did what they'd promised, did it right the first time, protected my house and flower beds, and left my place spotless. They were always profession and courteous and explained thoroughly what to expect. I am totally impressed with this company and recommend them highly!

Response from Klam Construction LLC

Hi Kathleen, Thank you for the stellar review! We are happy you are pleased with our performance and professionalism. Here at KLAM, our goal is always to provide a quality product at a fair price and combine that with a great customer experience. Enjoy that new roof! - KLAM

Lon G of Happy Valley, OR | 2019-05-07

They were very organized and did a quality job. We are really happy with the results.

Response from Klam Construction LLC

Hi Lon, Thank you for your review. Customer satisfaction is very important to us here at KLAM. From beginning to end of a project, we want to provide our customers with: good communication, quality product, superior craftsmanship, and all at a fair price. We hope you enjoy your new roof for may years! - KLAM

Trieste L of Beaverton, OR | 2019-05-06

Abel, his crew, and his office staff were all great to work with. I'll definitely recommend Klam Construction to friends.

Response from Klam Construction LLC

Hi Trieste, We are glad you are pleased with our services. Happy customers combined with quality craftsmanship at a fair price is what we are all about here at KLAM. Customer service is #1. Thank you for taking the time to gives us this review and your business. We look forward to providing the same to your referrals. - KLAM

David D of Portland, OR | 2019-02-19

The initial evaluations and estimates were very thorough and detailed, and the quality of the work performed by the installers was outstanding!

Response from Klam Construction LLC

Hello David, We are glad that you are pleased with our work on your roofing project. Thank you for taking the time to give us this review and for choosing KLAM to renew your roof! - KLAM

Jesse & Amanda L of Oregon City, OR | 2019-01-30

Awesome experience! Handled everything professionally and on time. There was a small hiccup with our gutters but they handled everything quickly and efficiently without us having to deal with the gutter company at all. Great service! 5 stars for sure!!!

Response from Klam Construction LLC

Hi Jesse & Amanda, We are so pleased that you are our newest happy customer! Happy customers are what we are all about. Thank you for taking the time to give us this stellar review. If there is ever anything we can help you with in the future, just give us a call. Enjoy your new roof and thanks for choosing KLAM.

Gannon S of Portland, OR | 2019-01-02

We did research before the project and we ended up very happy at the end.

Response from Klam Construction LLC

Hi Gannon, It was our pleasure to work on your roofing project. Here at KLAM we work hard to make sure we have happy customers. We are glad that you are our newest one! Enjoy your new roof! - KLAM

Jenn V of Portland, OR | 2018-12-30

Klam Construction gave me a very reasonable price and was knowledgeable about doing the job right. Abel was friendly, answered all of my questions, and didn't try to sell me on anything more than I needed. I highly recommend him to anyone and have already referred friends to him.

Response from Klam Construction LLC

Hello Jenn, We are very happy to hear that your roofing project went so well. Here at KLAM we strive to provide the best roofs with the best customer experience possible and it sounds like we did that here. Thank you for choosing KLAM to handle your roofing needs and enjoy your new roof. Thank you - KLAM

Amrish M of Hillsboro, OR | 2018-12-19

Abel, is a very nice guy and his team did an excellent job.

Tim C of Portland, OR | 2018-12-04

Overall fantastic experience! Can't say enough re: value and quality.

Response from Klam Construction LLC

Hello Tim, We are glad you are happy with the outcome of your roofing project. Thank you for choosing KLAM and for taking the time to give us this review. - KLAM

Kathryn J of Portland, OR | 2018-11-14

As a general contractor myself I met with 6 roofing companies. I finally choose to go with Klam for the way they walked my though the details of materials and structural needs. The owner Able took his time to give me increadable understanding of what would be included in the job and full materials specification. He even trouble shooted another building issue I was dealing with one the property. From the time I booked with Klam the contract was clear, they aggressively moved me into the schedule before winter weather threats, pre-sceduled each step and followed up with my daily on the progress and projected remains of the full job. While some additional materials we used I received NO surprise change orders. THe most amazing part is have HARD THE CREW WORKS in sycronisity with each other. I never saw the job slow down. You would think they were fighting a fire the way they attached the job! When they left each night there was not the smallest chip of old roofing or even the dirt and moss that was in the demo! I even had all my yard leaves blown out! It was unbelievable. The crew was incredibly polite, helpful and respectful of my home office during construction. I so admire this company and the passion every member puts into their roll. All Star!!

Response from Klam Construction LLC

Hi Kathryn, We are do glad to hear how pleased you are with the outcome of your roofing project. Thank you for choosing KLAM to do the work and for taking the time to give us such a stellar review. We strive hard here to be the best we can be. Thank you - KLAM

Andrea A of Portland, OR | 2018-11-14

We had our shake roof replaced with composite and KLAM did an excellent job. Great communication, fair pricing and hard workers. I highly recommend!

Response from Klam Construction LLC

Hello Andrea, It was a pleasure to work on your roofing project. Thank you for taking the time to give us this review and for choosing us to replace your roof. Enjoy your new roof! - KLAM

Terri R of Portland, OR | 2018-10-19

Excellent company! They did an outstanding job!

Response from Klam Construction LLC

Hi Terri, Thank you for choosing KLAM to replace your roof. We like to go above and beyond! Glad we could make the experience good for you! - KLAM

Dan B of Gladstone, OR | 2018-10-11

As a residential homeowner, I solicited quotes from multiple top rated roofers. Klam was one of the few who did their full due-diligence during the sales process. The owner, Abel, came to my property himself and physically checked my attic, walked my roof, answered any questions I had, and listened to all of my concerns. He's a very friendly guy!After signing some paperwork, Klam had a crew on my roof in under two weeks. Everyone on the crew worked hard and had my roof completed in just over a day (my roof is real simple). They protected the surrounding property well, and cleaned up thoroughly. They even sent somebody the following day to double check the ground all around the house to make sure they picked up every last bit. Abel came back after the job was complete to address any issues that may have come up (there were none) and make sure I was satisfied with the job. Due to a supply and scheduling issue with the company that Klam subbed to do my gutters, Klam didn't ask for a penny until the job had been 100% completed. I understand that this isn't typical but was very cool of them to do for me.All said and done, it was a painless process with a friendly group of people and I would absolutely choose Klam for future roofing projects, which I won't need for many years thanks to a quality roof!

Response from Klam Construction LLC

Hi Dan, We thank you for choosing us to replace your roof and taking the time to give us this review. We are glad that you had such a great experience with us. We are a friendly bunch and strive very hard to make the experience as good as possible for our customers. Enjoy your new roof! - KLAM

Jim L of Lake Oswego, OR | 2018-10-05

Great experience from start to finish. Explained everything very well and completed the work on time. The crew was great! They kept the site clean at all times. Very professional and well run organization. I would highly recommend them!

Response from Klam Construction LLC

Hi Jim, This is the kind of experience we want to give to all of our customers! We are pleased to hear that it all went so well. Thank you for taking the time to give us this review and for choosing KLAM to work on your roofing project. Sincerely - KLAM

Jon & Joy D of Sherwood, OR | 2018-10-02

I have use Klam Construction on 7 different properties. They have yet to disappoint. They use quality products, perform quality craftsmanship, and have always been less expensive than all other bids. They are prompt, on time and clean up very well.

Response from Klam Construction LLC

Hi Jon & Joy, Thank you for choosing KLAM for all your projects. We do appreciate your business and for taking the time to give us this review. As you already seem to know, here at KLAM our goal is to meet or exceed our customer’s expectations. We are happy that we have met yours! Have a great day and enjoy your new roofs! - KLAM

Cameron B of Portland, OR | 2018-09-22

The owner was knowledgeable and extremely personable. The office staffer, Katie, was a pleasure to work with. The work crew was professional, courteous, and extremely skilled. I would highly recommend them for residential roofing work.

Response from Klam Construction LLC

Hi Cameron, Thank you for choosing KLAM to work on your roofing project. We take pride in being able to work together as a team achieving all the goals we have for maintaining good customer service and quality of workmanship. Thank you - KLAM

Kerry V of Hillsboro, OR | 2018-09-22

These guys knocked it out of the park in every regard. They are the best contractor we've ever worked with bar none.

Response from Klam Construction LLC

Hi Kerry, We are pleased to hear that you had a great experience working with us. We are always trying to hit another home run. Thank you for your time and business. - KLAM

Geoff W of Portland, OR | 2018-09-12

We were impressed by the professionalism and timely execution

Response from Klam Construction LLC

Hello Geoff, Thank you for having us take care of your roofing project. We appreciate your business and for taking the time to give us this review. - KLAM

Joanna A of Beaverton, OR | 2018-08-30

I would absolutely recommend Klam construction to anyone. They are the hardest and most professional team I have ever had work for me. On time, kind, professional, cared about the exterior of my entire house..not just the front and back. Communicated on such professional and fun level. By far the hardest workers I have ever seen. They worked in the hottest summer we have had, 98 degree days and they were working like it was just another day. I am so happy with our new roof and how nice and professional the entire team was. Additionally, I would like to add that they are not after money, but happy customers and perfect results. Five stars from us and will talk about them to anyone looking for new roof. I would like to add that we really liked the explanation of every charge and it was very thorough and discussed up front before hand.

Response from Klam Construction LLC

Joanna, We are glad that you chose KLAM to handle your roofing project. Thank you for all the kind words you expressed here. We truly are about happy customers here at KLAM. It is what it is all about. We are sure you will enjoy your new roof for many years to come. Thanks again - KLAM

Carolyn L of Portland, OR | 2018-08-29

Great job! Work was started on time, even during one of our "heat waves," and roof was finished a half day early. Everything coordinated very smoothly. All the neighbors say it looks terrific.

Response from Klam Construction LLC

Hello Carolyn, Thank you for taking the time to give us this review. We are pleased that your project went so smoothly and that you are happy with the outcome. We have had some customers call the finished project “a work of art”. Enjoy your new roof!! - KLAM

Tina & Dave C of Portland, OR | 2018-08-20

As a construction business owner, I would not use anyone else but Klam Construction.

Response from Klam Construction LLC

Hi Tina & Dave, Thank you for taking the time to give us this review. Always a pleasure working with you. We truly do appreciate the business relationship we have with your company. - KLAM

Dave C of Tualatin, OR | 2018-08-14

They exceed expectations all the way around!

Response from Klam Construction LLC

Hi Dave, We are glad you are happy with your roofing project. It was a pleasure to do the job for you and we thank you for your business and your time to do this review. Enjoy your new roof! _ KLAM

Travis E of Portland, OR | 2018-08-04

They did a great job.

Response from Klam Construction LLC

Hi Travis, We would like to take the time to thank you for choosing KLAM to do your roofing project and also taking the time to give us this review. We are glad you are happy with the out come of your roofing project. Thank you - KLAM

Karen M of Hillsboro, OR | 2018-08-02

The employees worked harder than any people that I have ever seen in my life, and they did a very good job!

Response from Klam Construction LLC

Hi Karen, Our crews are definitely hard workers! We thank you for your business and taking the time to give us this review. Enjoy your new roof! - KLAM

Eric M of Beaverton, OR | 2018-07-28

I received three separate bids for the roof and although Able's wasn't the cheapest, I felt his group would provide the best value. He went over everything regarding the installation is immense detail. He gave me plenty of time to sign the contract and lock in the material prices before they increased. Once my funding was established, I set up the roofing schedule within less than a month. The crews showed up on time each day and even finished the project earlier than anticipated. Finally, Able and I did a final roof walkthrough and discussed the next steps for warranty. Sometimes what you pay for is what you get and I'm very happy I decided to go with KLAM Construction.

Response from Klam Construction LLC

Hi Eric, Thank you for choosing KLAM to do your roofing project and for taking the time to take this survey. Surely you are correct that you get what you pay for. Here at KLAM we like to provide a quality product at fair price. “Cutting corners” can cost more in the long run. We are glad you are happy with the finished project - KLAM

Myron C of Portland, OR | 2018-07-24

Very happy with product, service, commitment, and promptness.

Response from Klam Construction LLC

Hello Myron, Here at KLAM we focus on working as a team and perfecting our individual roles as well as being helpful to one another. We are glad that you are happy with your project. We are sure you will enjoy it for many years to come. Thank you - KLAM

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