They did a great job! They got there, took off the old roof, and put on the new one. They talked to me about the warranty. They did a great job!

Don Dew was a great rep. Knew his product and even knew what my neighbor had put on her roof just by looking!

I made a contract with TLC to do a roof and window wraps. The roof was begun reasonably promptly, but the window wraps were another story. I waited, after having made payment, for several months. I had not heard anything regarding scheduling from them, and I called. I was, then, informed that they could not get my windows done, because they didn't have anyone who wanted to do a small job. They had not called, nor refunded the money for the windows. The vent on the roof was not done right, and it took several more months before they fixed it, which they have now done. In the meantime, the office person was calling me and giving me several different figures, over the phone, for the amount she felt was still due them. I finally got an accurate invoice and, after my roof was fixed, I paid. The roof crew was polite, but left a lot of nails behind.

TLC Restoration needs to complete the job correctly the first time & not have to come back to correct the workers unsatisfactory install. Once they came back it was still not installed correctly, they had to come back a second time.