Total Ratings (31)
All Reviews with Comments 5
Reviews with Comments²
Showing Recent Reviews with Comments
Our roof was the original roof with the house (27 years), and it was time to have it replaced. RoofPRO was one of several estimates we received, and right off the bat, the level of professionalism and a hands on approach was apparent. In fact, TJ was the only estimator to actually climb up on the roof to look around - everyone else relied on satellite imagery to get a general sense of measurement. Satellite certainly has its uses and benefits to be sure, but this stood out to us in a very positive way. Further, while he was up there inspecting things, he noted two areas where the shingles were completely broken on the roof peak, and applied an emergency patch to each at no charge. Great first impression, and very responsive to any questions that I had (and I had several over more than a week.) Once we evaluated the estimates and made our decision (going with RoofPRO), everything else went like clockwork. Materials were delivered on time, installation team was here on time and completed the job on time. The clean up was excellent. Everyone we interfaced with from estimation to project management to the install team to billing was professional and responsive. The other thing to mention is how well they leverage technology to the client's benefit - they take pictures of everything and share out the pictures at various points through the job so the client can see what is going on. They will use email over phone calls if that is your preference. They offer online, secure invoicing and payment options as well. We are very happy with the quality of the work, and are very happy with the end result, and would definitely recommend them for any roof work. The whole experience was an A+ for us.
The company estimator, TJ, did an excellent job inspecting my house inside the attic and on the roof. He found several small leaks and some wood rot. At first I thought of just repairing the leaks and rotted wood but then decided to put on a whole new roof. RoofPro scheduled the work within two weeks of my accepting the contract; the work was performed in less than 8 hours; all materials were cleaned up on the site; TJ even repaired a small leak in my gutter which was not in our contract. I have recommended RoofPro to all my neighbors.
The overall team was excellent and the experience was good.
Overall, I am happy with the roof replacement. I encountered a couple of snags during the project, however, Tony, the project manager, resolved them effectively and in favor of the customer. Roof Pro staff are very professional, was on time, respectful of my property and cleaned up all trash at the end of the project. My only suggestion, is to make sure you have Roof Pro show you actual photos of recent roof installations to ensure color accuracy. Don't rely heavily on the brochure or the manufacturer's color design application.
From start to finish, one of the best contractors that I have ever worked with. Staff is professional, high quality materials, the workmanship is excellent, and they cleaned up like they had never been there. Really a 6 star rating!Thanks RoofPro!!!
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