Roofers

When the time comes to replace or repair your roof, choosing the right roofing contractor for your project is an important decision. Searching online for roofers near you will likely bring up dozens, if not hundreds, of results, so how can you quickly narrow down your list to the most trusted, reputable roofing companies in your area?

The Benefits of Hiring a Roofing Company with Manufacturer Network Membership

Start by checking a contractor’s ratings and reviews, and then determine if the company belongs to a manufacturer’s network.

Most roofing manufacturers have multi-level, or tiered, professional networks or membership programs that contractors can join if they meet certain criteria. If you hire a roofer that belongs to a manufacturer’s program, then you may have access to additional benefits, such as extended warranties, in addition to some reassurances about their business practices.

Learn more about the benefits of hiring a roofing company with top-level membership in these programs.

What Is a Roofing Contractor?

Construction workers who specialize in building and maintaining roofs are called roofers.

A roofer can be a licensed roofing contractor, a general contractor who concentrates on roofs, or a roofing company employee.

A roofing contractor is a little more specific and may be licensed as a contractor, depending on state and local requirements. Their primary focus is roof work, giving them expertise in roof replacements and repairs.

Roofing contractors can be self-employed, or they can work for a roofing company. Ask the roofing contractor that you’re thinking about hiring specific questions about whether they work with a crew, have their own company, or use trusted subcontractors.

What to Look for When Choosing a Roofing Contractor

While many factors go into choosing a roofing contractor, here are a few basic considerations:

Reviews from friends and family

Ask around. Ask your neighbors, friends and family members who they’ve used for roofing work in the past. You can also check out online reviews, such as:

Physical Address and/or Commitment to Service Area

A roofing company may have a physical address locally, or they may serve a larger area outside of their main office.

Is the roofer you’re thinking about hiring going to be in your area one year or more after the work is completed?

Who will you call if there is a problem in the future?

Find out how long the company has been in business, and if they don’t have a physical location in your area, check the BBB and other trusted references to see if the roofing company is a legit operation in good standing. This can help you to avoid scammers and questionable companies that pop up after a severe storm.

Insurance

Make sure the roofing contractor you choose is adequately insured. Ask the roofer how their insurance protects you and your property. Individual states and counties require different insurance coverage.

A roofing contractor should explain the differences in their coverage/policies, for example, Workers Comp vs. General Liability.

References

Ask roofing contractors if they have references, including names of past customers.

Credentials

Requirements vary by location, so make sure the roofing contractor you choose has all the proper licensing and permits required to perform the work in your area.

Pro Tip: Use our Contractor Checklist to help you find and choose the right roofer for your roofing project.

What Is the Owens Corning Roofing Contractor Network?

Owens Corning has been a well-recognized and trusted leader in the building industry for more than 75 years. The company developed its Roofing Contractor Network to help you access quality roofing contractors with expertise in their field. 

The Owens Corning Roofing Contractor Network (OCCN) has three contractor tiers:

All three contractor levels have access to training and education through Owens Corning University (OCU). Each level has a unique set of standards and brings particular benefits to the roofing contractor and their customers. 

Owens Corning’s network of established contractors helps make it easy to choose a local contractor that you can depend on. And, when you opt for an Owens Corning Roofing Platinum Preferred Contractor, you can be assured they’ve met the high standards developed by Owens Corning for installation, financial stability and customer service.

What Does Independent Roofing Contractor Mean?

While Owens Corning does the tough job of initially vetting the roofing contractors in its network, each roofing contractor or company is an independent entity and not affiliated with Owens Corning in any way.

Make sure you do a thorough job evaluating each contractor before you hire.

Should you have a concern or a problem with a roofing contractor, you need to bring it up with the roofing contractor rather than Owens Corning. 

Owens Corning Roofing Platinum Preferred Contractors

Roofing contractors at the Platinum Preferred level are top-tier, independent roofing contractors in the Owens Corning Roofing exclusive network of building professionals. Every Platinum Preferred roofing contractor meets strict standards for reliability, professionalism and craftsmanship.

Owens Corning Platinum Preferred Contractor Program Logo

Only Platinum Preferred Roofing Contractors can offer Owens Corning’s exclusive Platinum Protection Limited Warranty*. 

If you purchase a laminate shingle like Oakridge® or Duration®, the benefits to this warranty are a 50-year TRU PROtection Period and a Lifetime workmanship period as long as you own your home (workmanship coverage reduced after 25 years).

Certifications / Qualifications

To reach the Platinum Preferred Contractor level, applicants must do the following:

Owens Corning Roofing Preferred Contractors

Owens Corning Roofing Preferred Contractors are independent roofing contractors “who meet high standards and strict requirements for professionalism and reliability.”

Owens Corning Preferred Contractor Program Logo

Additional qualification for Preferred Contractors include:

Owens Corning provides Preferred Contractors with full marketing support. Additionally, roofing contractors at this level can offer their customers two warranties:

Pro Tip: Learn more about Owens Corning warranties on our Warranties 101 page.

Contractor Rewards

Contractor Rewards is the foundational or entry-level tier of OCCN and helps assure you that the roofing contractor is permitted to sell Owens Corning products and has enrolled in its contractor rewards program. 

Owens Corning Roofing Contractor Rewards Program Logo

Roofing Contractor Ratings and Reviews

As part of the Owens Corning Roofing Quality Assurance Program, we work with an independent third party, GuildQuality, to collect the data for Ratings & Reviews via homeowner surveys.

Surveys are conducted for every extended warranty* registered, including the Owens Corning Platinum Protection Limited Warranty, the Preferred Protection Limited Warranty and the System Protection Limited Warranty. The results of this survey are automatically uploaded and posted on the Find a Contractor page.

Understanding the OCCN Credentialing Symbols

When you view a list of Platinum Preferred and Preferred roofing contractors in your area, you’ll notice different badges within each listing that denote each contractor’s credentials.

Blue Award Ribbon: Owens Corning presents annual awards to Platinum Preferred roofing contractors in its network. The blue ribbon shows that the roofing contractor in question has received at least one award of distinction, and maybe more.

Nail: Contractors who display the nail badge have completed the Owens Corning SureNail® Technology Training and are experienced in installing Owens Corning asphalt shingles with the patented nailing strip.

House with Pink Roof: This badge demonstrates that the independent roofing contractor is Top of the House Certified. Contractors with this symbol in their listing know how to combine ventilation, attic insulation and roofing products to make a home more comfortable and energy-efficient. 

House Stencil: Contractors who have completed the Owens Corning Total Protection Roofing System®^ training will showcase this symbol in their listing. The course provides an in-depth look at all the Owens Corning roofing products and explains how all the components work together to safeguard your home from the elements.

Recycling Badge: When you see the three green arrows in the familiar recycling symbol, you know this contractor will do everything in their power to reduce shingle waste.

Dollar Sign: A green dollar symbol lets homeowners know this contractor offers financing options. Individual contractors are likely to vary in specific opportunities, so this is one question to ask up-front.

Smartphone: Look for this badge if you’re interested in no-contact roof work. The contractor may offer no-contact service options for scheduling appointments, estimates, consultations, roof repairs, reroofing, inspections and/or payment.

Find an Independent Roofing Contractor in the OCCN Network Near You

Now that you know how much Owens Corning invests into its Independent Roofing Contractor Network, it’s time to start searching for a reputable, qualified roofer in your area. Use the tier levels, credentialing icons and handy search radius tool to find the roofing contractor that best meets your needs.

*See actual warranty for complete details, limitations and requirements.