Total Home Roofing

Good overall experience.

Would not recommend due to the numerous problems we had.

I don't have a problem with Citrus. They did the roof. I have a problem with Angi. They lost my check from the insurance company. We had to reissue another check because they mishandled it. They found it after I canceled it. It took over 15 days for them to respond. They made promises and never followed through and never called back. I was happy with the installation, but the office was atrocious. They weren't rude, they just weren't organized. They didn't return calls in a timely fashion or answer questions. We were covered by insurance and they went by what they allowed. They never paid for the tarp company and it was in the contract. I had to pay out of pocket because they refused to pay it. I didn't ask for it, but they put it on. There was a disagreement over it. I don't understand their workings or their policies.

Never returned phone calls, very sloppy, left rust stain on driveway from dumpster. Never showed up when said they would. Terible company.

Started out great as I Saul. When the work was done, citrus contracting office personnel were persistent for payment. Once payment was received they changed the price and requested more money. I’m now in debt on a storm claim and they are withholding my roof warranty.